Head of Transportation

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Title: Head of Transportation

Location: Fontana, CA
Salary Range: $163,500 - $261,000 + Annual Bonus
Employment Type: Full-Time

Position Summary

The Head of Transportation Operations is responsible for leading and scaling JDL's U.S. transportation network, with primary ownership of the middle-mile transportation operation while overseeing the strategic integration of first-mile, cross-border, and last-mile transportation. This leader will drive transportation strategy, network planning, carrier management, dispatch operations, transportation engineering, and operational excellence across domestic and international freight movements.

The ideal candidate has extensive experience building and managing complex transportation networks, including domestic linehaul, cross-border transportation between the U.S., Mexico, and Canada, port drayage, and last-mile distribution. This individual will develop scalable transportation solutions that improve service reliability, optimize costs, and support JDL's rapidly expanding logistics network.

What You'll Do:

Middle Mile Network Strategy

• Design and continuously optimize transportation lanes connecting ports, fulfillment centers, cross-docks, sortation centers, regional distribution facilities, and customer locations.

• Build scalable middle-mile transportation networks that balance cost, transit time, capacity, and service reliability.

• Identify opportunities for network redesign, shipment consolidation, pool distribution, continuous moves, and trailer optimization.

• Develop contingency plans for capacity shortages, weather events, and operational disruptions.

• Establish transportation standards and operating models to support rapid business growth.

Last Mile Transportation

• Develop scalable last-mile delivery strategies supporting B2B and B2C customer fulfillment.

• Partner with regional delivery providers, parcel carriers, and dedicated delivery partners to improve service coverage and customer experience.

• Monitor last-mile KPIs, including on-time delivery, failed deliveries, cost per stop, customer satisfaction, and service quality.

• Evaluate final-mile delivery models, including parcel, dedicated fleet, and third-party delivery providers.

Cross-Border Transportation

• Oversee cross-border transportation operations between Asia and the United States, Mexico, and Canada.

• Partner with customs brokers, drayage providers, and international carriers to ensure compliant and efficient freight movement.

• Develop transportation so