Head of Service Operations

Who We Are 

Ryse Health is on a mission to create a world that is free of the burden of chronic disease. In order to do that, we have designed an innovative health care model for families and individuals living with type 2 diabetes. This model combines best-in-class therapies and technology with day-to-day support, coaching, and analytics to help patients to achieve extraordinary outcomes. 

Here’s what you’ll be doing 

We’re looking for an experienced healthcare operations leader to oversee our Clinical Coordinator and Patient Service teams. Reporting to our CEO and in partnership with our Director of Clinical Operations, you will:  

• Directly manage and oversee our Clinical Coordination and Patient Service teams, supporting their growth and development, 
• Develop and execute strategies and tactics that enable us to meet organizational and patient needs more cost effectively, 
• Drive continued revenue growth through deeper referral relationships, increased referral conversion rates, and improved follow-up with existing patients 

What you need to be successful 

• Bachelor’s degree 
• 5+ years of healthcare operations experience, preferably outpatient clinic-based, including at least 2 managing front-line teams  
• History of developing direct reports into superior performers 
• Track record of driving outcomes and successfully implementing new processes from scratch 
• Passion for the impact of your work on the broader world, and excitement to help reduce the burden of chronic disease 

We want you to know 

Ryse Health is an Equal Opportunity Employer. We celebrate diversity and are committed to building an equitable and inclusive environment for all. 

*Note: Full COVID-19 and flu vaccination is required. For more information and to learn more about Ryse Health, check out our careers page. 

Please be aware of fake job offers coming from people claiming to be Ryse Health employees. Ryse Health employees and/or our recruiters will never ask you for money or personal information like bank account numbers, and will always ask for a phone call or video call as the first step in our hiring process.