Head of Growth

About Smartcat

Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises. 

Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.

Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.

More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.

As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.

About the Role

We are seeking an experienced and strategic Head of Growth to lead the Growth Product Management function within our Product team and reporting to our Chief Product Officer. This is a pivotal role at the intersection of product development, data-driven experimentation, and cross-functional collaboration, focused on driving user acquisition, activation, retention, and monetization.

In this role, you will work closely with Product, Marketing, Sales, and Customer Success teams to align growth strategies across the organization. Leveraging insights from analytics, customer behavior, and market trends, you will define and execute initiatives that deliver measurable business impact.

This is a high-impact leadership role for a product management expert who thrives on scaling products through innovative and customer-centric growth strategies.

Key Responsibilities

Strategic Product Leadership

• Define and lead the product growth strategy, ensuring alignment with the Smartcat’s overall goals and objectives.
• Own and prioritize the growth roadmap, focusing on customer acquisition, activation, retention, and expansion.
• Collaborate with core product teams to ensure growth-focused features and experiments are integrated into the broader product experience.

Experimentation & Data-Driven Insights

• Build and manage a robust experimentation framework, using A/B testing, cohort analysis, and other methodologies to optimize the customer journey.
• Partner cross-functional to build dashboards and reporting frameworks, ensuring visibility into growth KPIs.
• Use customer insights and behavioral data to identify friction points and opportunities for improvement.

Cross-Functional Collaboration

• Act as the product lead in aligning with Marketing on demand generation and channel conversion strategies.
• Partner with Sales and Customer Success to enhance user adoption, retention, and expansion initiatives.
• Work closely with Engineering and Design teams to deliver growth-focused product solutions.

Customer-Centric Product Development

• Advocate for the customer by ensuring growth initiatives align with delivering exceptional user experiences.
• Incorporate customer feedback and market trends into the development of growth strategies.
• Continuously refine the product vision based on real-world usage and insights.

Team Leadership

• Lead and mentor a team of Growth Product Managers, fostering a culture of innovation, accountability, and collaboration.
• Set clear goals and priorities for the Growth team to align their efforts with company-wide objectives.
• Champion best practices in product management and growth experimentation.

Qualifications

Experience

• 8+ years of experience in product ma