Guest Services Agent (Casual)

Building Location:

St Josephs Medical Center

Department:

4005280 GUEST SERVICES - SJMC

Job Description:

The Guest Services Agent provides a friendly, welcoming, and caring greeting to each person entering Essentia Health. The agent anticipates visitor needs by offering and giving assistance, answering questions, and escorting or securing an escort for visitors when appropriate. The agent provides information and/or has knowledge of the Essentia campus and additional resources regarding our facilities.

The agent also provides valet services by safely operating and transporting vehicles belonging to patients and visitors on Essentia Health property and public streets. Prevents traffic congestion by directing traffic in front of the medical center.

Work Experience:

Preferred:
Minimum of 1 year experience in an Information/Hospitality Desk or customer service environment.

Education Qualifications:

Licensure/Certification Qualifications:

Certification/Licensure Requirements:

East Brainerd Lakes:

• Basic Cardiac Life Support (BCLS) certification within 6 months of hire
• Must meet the driving requirements and criteria acceptable to Essentia Health's insurer

FTE:

0

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Varies - 6am-10:30am

Shift End Time:

Varies - 2:30pm-8pm

Weekends:

Sometimes - A few weekends per year

Holidays:

Yes

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$15.48 - $23.22

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.