Guest Service Representative
Nothing Bundt CakesAbout the role
- Employee discounts
- Free food & snacks
- Free uniforms
But it gets even better:
- Enjoy your evenings: We close earlier than most food service jobs.
- We’re keeping it casual. T-shirts and sneakers are where it’s at!
- Cake discounts. Yummm!
Applicants must be 16 years of age or older.
Compensation is based on previous work experience
Morning availability is a plus! (9am-4pm)
Bakery hours are Monday-Wednesday: 10am-7pm, Thursday-Saturday: 9am-7pm, Sunday: 11am-4pm
Job Responsibilities:
- Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
- Maintain strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complementary retail merchandise.
- Suggest additional merchandise including balloons, candles, and cards, to complete unique celebration.
- Process guest orders efficiently and accurately utilizing point-of-sale system.
- Uphold a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
- Comply with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintain a consistent work attendance and punctuality record.
- Must be available to work every other Saturday and Sunday.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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