GTM Business Systems Analyst (BSA)

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

Join a dynamic, forward-thinking team that’s driving innovation in BILL’s internal go-to-market tools. Here, you’ll work with bright minds and a collaborative team to make a tangible impact on the future of business. We believe in the power of creativity, collaboration, and continuous learning, and we’re looking for passionate individuals who are eager to push boundaries.

Key Responsibilities

• Serve as a domain expert, providing strategic guidance on process optimization and business analysis methodologies.
• Develop and implement process frameworks, standards, and stakeholder engagement plans.
• Resolve cross-functional business process issues creatively, leveraging extensive experience and company objectives.
• Architect and lead end-to-end solution design, ensuring alignment with business, technical, and operational needs.
• Manage complex projects, including resource allocation, risk management, and technical requirements gathering.
• Influence and guide senior stakeholders to support and execute business initiatives.

We’d love to chat if you have:

• Bachelor’s degree in Computer Science, Information Systems, Business management or related field preferred 
• 4+ years of progressive experience in technical product management, Salesforce analysis, consulting, or internal tool development
• Extensive experience with Salesforce, including configurations, workflows, and customization opportunities. Certified Salesforce Administrator (201) preferred. 
• Skilled in contributing new ideas and adding value in brainstorming sessions, backed by a strong understanding of the marketplace and competitors. Proactive in raising concerns and mitigating potential blockers before they impact progress.
• Proficient in leading discussions with stakeholders, providing project updates, and addressing expected outcomes.
• Deep technical understanding of system functions and integration between systems. Expertise in identifying root causes of complex technical problems and writing advanced technical requirements.
• Strong customer focus, understanding customer needs and using this insight to influence team and project goals.
• Aligns team and project objectives with overall business goals and advocates for measurable technical outcomes.
• Experience in the Fintech industry is preferred

Let’s talk about benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.   

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together.