Group Administrative Assistant - Refreshment Services

Department: VB Administration 110009

Employment Type: Full Time

Location: Van Buren

Reporting To: Charles Giacona

Description

Who we are:From humble beginnings as a coffee and vending provider in 1989, Continental has grown into Michigan’s largest food management company. Today, our employees provide a wide range of custom dining, refreshment services and catering solutions through an impressive lineup of brands, including: Continental Café & Catering, Co.Cuisine, Continental Canteen, Market Twenty 4 Seven, Infinity & Ovation Yacht Charters, Waterview Loft at Port Detroit, and Forte Belanger. Dedicated to the simple, yet powerful mission: Delight Our Guest. Every Meal. Every Day.    Continental Services is looking for:  

A high-level, experienced Executive Assistant (EA) to join the Refreshments team in Van Buren, MI. The EA will have achieved success when the SVP, Refreshment Services Group (RSG) and other senior leaders on the team are able to focus their time, effort, and energy on the main objectives that drive business results. The EA is responsible for tracking progress on these items and providing regular support in the achievement of those objectives. The position will be based in our Van Buren, MI Office, and report to the Regional Vice Presidents of the RSG team.

WHAT YOU'LL DO:

While repetitive tasks can certainly be part of what this position will do, the tasks assigned can vary from week to week based on the needs of the executives. The EA needs to be someone who is flexible and can handle a variety of projects. The following tasks are a sampling of what is typically required on a regular basis: ·        Communication and Email Management: Maintain open and timely communication with team members.  Actively pursue conversations via email, phone, and/or in person to achieve goals and objectives.  Relay information and provide clarity and direction to individuals as needed.  Defer questions outside of scope to senior leaders and facilitate timely turn-around on pending questions.  Honor confidentiality as required within the position.  

·        Complex Calendar Management and Scheduling: Maintain calendars for the assigned leadership team.  Assist in the preparation and gathering of data for these meetings, compiling agendas and distributing action items prior to each meeting.  Perform necessary follow-up post meeting, keeping track of items to be updated from meeting-to-meeting.

·        Research and Documentation:  Assist senior leaders in the collection and consolidation of action plans and progress reports for outstanding projects.  Maintain and distribute agendas, plans and notes so productive meetings and performance reviews can be conducted.  

·        Project Management: Oversee key elements of project coordination, research, and documentation. Be an active participant on key projects, as well as, coordinate completion in line with goals, budgets, and objectives. 

WHO YOU ARE:

• Education: Associates or Bachelor’s Degree Business Administration or Hospitality Management preferred.  Prior experience will be considered.  
• Knowledge and/or Professional Experience Preferred in the Following:
  • Supporting C-Level Executives in an administrative capacity
  • Successfully working in an office environment
  • Successfully working with Executives while displaying distraction and confidentiality
  • Extensive calendar management
  • Travel booking
  • Event planning 
  • Customer Service
  • Responsive: We are committed to a high level of responsiveness both inside our business and with our clients and guests.
  • Goal-oriented: We are a results-driven company. We are looking for someone who gets excited about reaching and exceeding goals.
  • Committed to excellence: In everything we do, we want to exceed expectations, and reflect positively on the brand.
  •  Positive attitude: Our ideal candidate has a can-do spirit, is fun to be around, does not complain or make excuses.
  • Professional appearance and demeanor: Our customers and those we work with experience our brand in 3D through our team members. We strive to present ourselves in such a way as to reflect well on our brand.
  • Grace and poise under pressure: In a high-growth business, things are always changing, and there are times when things get intense. We pride ourselves on being able to function at a high level even when things get busy by working together as a team and communicating effectively.
  • Servant-hearted leadership: The EA must be able to run point on large p