Graduate IT Engineer - Hardware Services

💼 Graduate IT Support Engineer – Hardware Services

Location: Scoresby, Melbourne VIC

Type: Full-Time, Onsite

Launch your IT career with Blue Connections, a leading tech solutions provider known for its award-winning partnerships and inclusive culture. We're hiring Graduate IT Support Engineers to join our Hardware Services Team, with opportunities across Repairs, Decommissioning, and Builds.

Whether you're passionate about troubleshooting, hands-on hardware work, or software configuration, we’ll help you grow from the ground up — with pathways into our Service Desk and beyond.

🧑‍💻 What You’ll Do

You'll gain hands-on experience and contribute to key areas of our Hardware Services team:

• Manage service tickets with clear documentation and timely updates

• Collaborate across Sales, Technical, Warehouse, and Project teams

• Escalate issues and contribute to process improvements

• Represent Blue Connections professionally onsite and offsite

• Follow safety protocols and company policies

Role-specific tasks include:

🔧 Repairs Engineer

• Strong interest and background in IT hardware

• Hands-on experience with tools (e.g., screwdrivers)

• Troubleshooting device hardware issues

• General customer service experience

🚚 Decommission Engineer

• Interest in IT hardware and manual work

• Warehousing experience (preferred)

• Full driver’s license required for travel across VIC

🖥️ Builds Engineer

• Solid IT background with proven experience in configuration and software setup

🧠 What You Bring

• Recent graduate with a Degree or Cert IV in IT

• Passion for technology and solving real-world problems

• Strong communication and customer service mindset

• Basic understanding of desktop support, networking, and troubleshooting

• Eagerness to learn, grow, and contribute

• Ability to work 5 days a week at our Scoresby based office and/or onsite at customer locations across VIC as needed.

🌟 Why Blue Connections IT?

• Collaborate with Tier 1 partners: Microsoft, Cisco, HP, Fortinet

• Flexible hybrid work model (where applicable)

• Career development and certification support

• Inclusive, innovative, and people-first culture

• Recognized excellence:

• 🏆 Lenovo 360 Circle ‘Outstanding AP Partner’

• 🌱 HP Amplify Impact 5-Star Partner (Australia)

• 🌍 Dell Technologies APJC Sustainability & ESG Partner of the Year

Ready to build your future in tech? Apply now and grow with Blue Connections.