Graduate Assistant, Vise Library

Graduate Assistant, Vise Library

Job Details:

Level                                                               Entry

Job Location                                                   Vise Library, Cumberland University

Position Type                                                 Graduate Assistant                 

Education Level                                             Bachelor’s Degree

Job Category                                                  Education

Supervisor                                                      Steve Spann, Library Director

Job scope:

• Vise Library is seeking Graduate Assistants for Academic Year 2024-2025 to help staff the library during evening hours (Vise Library is open evenings late August into early May, excepting school breaks; must be able to work Monday and Tuesday from 5 - 9 pm , and alternate Sundays, 5 – 9 pm)
• Graduate Assistant will at times be working independently, without a library staff member on site
• On-site training is required

General qualifications:

• Must be accepted to or enrolled in an approved master’s program at Cumberland University
• Must have a 3.0 or above overall GPA
• Must be available to work at least two weekday evening shifts and to alternate Sunday evening shifts with other Graduate Assistant

 Preferred qualifications:

• Ability and desire to provide friendly, professional assistance to library patrons
• Ability to communicate clearly both verbally and in writing – assisting patrons may involve communicating by phone or by email as well as in person
• Basic familiarity with using online library catalog to locate physical library materials, using a database to locate electronic resources, and use of computers, peripherals, and software such as Microsoft Office Suite; openness to gaining this familiarity through training by other library staff; ability to assist patrons with use of these resources
• Reliability
• Flexibility

Tasks & Responsibilities:

• Monitor library front desk email, responding to inquiries, etc.
• Answer library front desk phone, providing assistance as needed
• Provide in-person/telephone/email research assistance, e.g.
  • Help students locate library materials by title or topic using online library catalog
  • Help students find relevant section of library shelving
  • Guide students in use of  electronic resources such as library catalog and databases
• Schedule study/meeting room reservations as requested in person, by phone, or by email, using the library online reservation system
• Check library resources in/out, using the library computerized circulation system
• Provide Course Reserve materials (kept behind the front desk) to students upon request
• Help patrons with computers, printers,