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GovCon HR Business Partner

Serco North America
United StatesRemotefull_timeVerifiedPosted 14 Jan 2025

About the role

Position Description

Serco has an exciting opportunity for an HR Business Partner to provide support to our CMS Business Unit.  This is an exciting opportunity to join a highly engaged and collaborative team.  Serco’s HR team provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees.  We take pride in providing the highest quality service and helping others find and build careers at Serco.  Our passion for people has resulted in Serco being named Forbes “Best Large Employer” and “Best Employer for Women.”  This role reports into the Sr. HR Manager and can be 100% Remote.

 

This role can be worked from our Herndon, VA office or 100% remote.

 

In this role, you will:

  • Serve as a touchpoint for all employee and manager questions delivering direct front-line business support
  • Interpret information and provide guidance on HR policies and practices
  • Partner with leaders on implementing people strategies to include developing talent, succession planning, employee engagement and retention strategies, and change management.
  • Offer day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Partner with Employee Relations COE to conduct thorough and objective investigations and provide recommendations for closure
  • Work closely with other HR COEs such as Employee Experience, Talent Acquisition, Benefits, HR Compliance and Compensation to support HR initiatives
  • Maintain current knowledge of relevant human resources procedures and practices and relevant labor laws

 

GET TO KNOW YOUR RECRUITER! 

 

https://serco.kzoplatform.com/player/medium/2794495008890164823

Qualifications

To be successful in this role, you will have:   

  • Bachelor's Degree in a related business discipline
    • or the equivalent combination of education, professional training, military, or work experience
  • 8 years of related experience, in Generalist/Business Partner role
  • Must be eligible to work in the U.S.
  • Experience working in Government Contracting Industry
  • Excellent computer skills in MS Office suite
  • Comprehensive understanding of concepts and principles within own discipline and knowledge of others
  • Proactive approach in anticipating problems and developing solutions
  • Ability to think holistically about the strategy of the business and talent related processes, programs, and policies to support the business’ goals
  • Demonstrated knowledge of employment law and experience providing HR support to both senior managers and front-line managers
  • Excellent communication and interpersonal skills, ability to articulate ideas in a clear and persuasive manner - ability to influence business unit or functional leaders
  • Ability to listen/interpret the challenges of the business, challenge business leader assumptions, coach leaders about talent implications of decisions and present alternate explanations and ideas
  • To be comfortable with ambiguity and frequent change, able to synthesize a wide range of information and interested in collaborating with individuals throughout HR and the organization
  • The ability to work on and track multiple projects simultaneously
  • Demonstrated ability to evaluate data and metrics (including key HR performance indicators such as attrition, engagement, and recruitment data) to identify trends and develop recommendations
  • Strong inductive and deductive reasoning skills, as well as creativity and innovation
  • Ability to travel up to 10%.

Additional desired experience and skills:

  • Professional certification (PHR, SPHR, SHRM-CP, SHRM -SCP) preferred

If you want to join a great company and team apply now for immediate consideration!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an

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Company

Serco North America

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