Golf Operations & Event Manager

Club Location:

Bear Creek Golf Club - Dallas, TX

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Bear Creek Golf Club is searching for a highly organized, service-focused

Golf Operations & Event Manager to join our team.

Essential Responsibilities:

• Act as a liaison between the club and clients to ensure a successful event. This includes obtaining billing, handling on-site event logistics, coordinating outside vendors, and enforcing contracts.
• Write Event Orders (EOs) for each group, providing the club's departments with an overview and schedule of the event, details of the meeting agenda, AV requirements, VIPs, billing arrangements, and special requests.
• Plan clients' food and beverage arrangements in coordination with the Sales and Operations team, including assistance with menu and beverage selection, decorations, entertainment, and audio-visual needs.
• Create and execute accurate event orders that include detailed information on the agenda, menu items, room setup, and billing arrangements.
• Meet the client or member upon arrival and conduct a pre-event review, including the introduction of key staff, an overview of the event, and details about guest arrival.
• Communicate last-minute changes in functions to club staff and ensure that follow-up is accurate and satisfactory.
• Manage and direct day-of-event staff in setting up and operating each event.
• Conduct post-event reviews with clients, including presenting event checks when applicable.
• Send thank-you notes and critiques or surveys, and ensure that any feedback is communicated and responded to.
• Work with the Operations team to generate an accurate monthly forecast of PE revenue associated with all events.
• Ensure monthly goals are attained to maximize revenue.
• Manage and maintain client information and reports accurately and promptly.

Qualifications:

• Excellent guest service skills.
• Strong prioritization, planning, and organizational skills.
• Ability to utilize systems and software such as POS, HubSpot, EZ Suite, etc.
• Sets high goals and continuously strives for excellence.
• Golf experience is not required, but preferred.

Benefits:

Medical, mental health, dental and vision insurance
Life Insurance
Accident & Critical Illness Insurance
Pet Insurance
Paid time off
401(k) plan and match
Holiday Pay
Food & Beverage discounts throughout the portfolio
Golf benefits
Employee assistance program
Flexible Schedules
Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.