Go-To-Market Operations Associate

Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

With worldwide headquarters in Boston (go-to-market) and Lausanne, Switzerland (engineering & product management), Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud to be making the digital work lives of nearly ten million employees across 1,000 customers more productive.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today

Job Description

Nexthink is looking for a Go-to-Market Operations Associate to build out and support the go-to-market tech stack and daily operations. As a member of the Go-To-Market Team, you will work closely with the Sales, Marketing, Marketing Operations, Sales Operations, and Sales Enablement teams. You are responsible for building out and documenting best practices for all of our GTM tools, evaluating success and identifying areas for improvement, ensuring compliance in our GTM efforts, and owning the content build process for various platforms. This position offers the opportunity to partner with a supportive, fun-loving, and talented team of professionals with expertise in various RevTech platforms.

Main functions:

• Build out needed content or programs in the various tools GTM owns
• Help document & maintain documentation of the intricacies of the GTM tech landscape
• Own the user access and permission sets for all GTM tools
• Proactively identify gaps and opportunities in operational processes and recommend ways to optimize
• Consult with teams on various tool best practices for content creation and use
• Handle high-volume requests each week while delivering high-quality work
• Be a resource internally to help troubleshoot obstacles
• Partner with broader Sales and Marketing teams on tech stack maintenance and development
• QA work done by team members
• Pull metrics and propose improvements for user adoption and content that lives in the various GTM tools

#LI-Hybrid

Qualifications

• The ability to manage multiple projects with strong attention to detail
• Ability to work in various RevTech platforms
• A collaborative and proactive workstyle, willing to ask questions and consider alternative viewpoints
• A growth mindset
• An ability to create and follow process specifications, including detailed QA
• 1+ years of experience working with Allego, Outreach, or other Sales Execution/Revenue Tech platforms.
• Experience working with CRM system (Salesforce preferred)
• Excellent verbal and written communication
• Fluency in English (both spoken and written)

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage. 

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring pr