Global Quality Compliance Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.

If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.

Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

The role of the Regional Quality Audit Manager within the Global Supply Chain Quality Team is to perform GMP Compliance Audits of existing and new suppliers, External Manufacturing Organizations and Reckitt Corporate audits US regions. The role will conduct follow up actions in order to drive improvement and compliance to Reckitt standards. The audit team ensures the safety and quality compliance of suppliers who provide Reckitt with materials or products sourced from this region.

Your responsibilities

• Act as a lead auditor to plan, arrange and complete new external manufacturing organization audits, new supplier audits, routine compliance verification audits and Reckitt corporate audits and follows up audit actions to completion.
• Ensure all audits ensure compliance to Reckitt guidelines to minimize risk to consumers, company and brand.
• Write technical summaries and audit reports and issues reports within 28 days.
• Recommend approval (or rejection) of new suppliers and EMO’s.
• Escalate any non-standard issues through supplier QMS failures to the Senior Quality Manager -Corporate Audit and Vendor Management-US and regional procurement leaders as necessary and ensure they are managed and communicated through the CEP process where appropriate.
• Propose quality improvements and training where required to suppliers and or EMO’s to improve vendor performance.
• Work closely with appropriate teams to collaborate on any strategic supplier initiatives as a result of site non-conformances.
• Work with the Global Supplier Compliance team to support the maintenance of the ongoing supplier / EMO/ Corporate audit assessment and re-approval programme based on risk.
• Support Reckitt audits (external) where specific quality queries are requested relating to the global supply chain function as applicable (for example – medical device audits

The experience we're looking for

• Available to undertake local and international travel as required.

 

• Broad understanding of quality management systems such as ICHQ7, EU GMP, ISO13485 and specifics relating to supplier management.

 

• Strong leadership, partnership, and facilitation skills.

 

• Excellent communication and presentation skills with experience communicating to a diverse audience, at multiple layers within and outside the company.

 

• A continuous improvement mindset and ability to facilitate change.

 

• Excellent risk management skills to identify and site, supplier and EMO risks to the business, developing strategies and executing action plans to resolve critical issues.

The skills for success

Supply Chain Management, Relationship Management, Distribution Logistics, Logistics Management, Management Third-party Logistics Providers, Supply Chain Planning, Supply Management, Procurement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career j