Global Portfolio Leader - Evinova

Transform billions of patients’ lives through technology, data and ground breaking ways of working. You’re innovative, decisive and transformative. Someone who’s excited to use technology to improve patients’ health. We’re building a new healthtech business – Evinova, a fully-owned subsidiary of AstraZeneca Group.  

Evinova offers brand new digital health solutions rooted in science, guided by evidence, and passionate about human well-being. Smart risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries of science by digitally empowering a deeper understanding of the patients we’re helping. Launch groundbreaking digital solutions that improve the patient's experience and deliver better health outcomes. Together, we have the opportunity to combine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and build new standards across the sector.  

Portfolio Management is a crucial to Evinova success, and we are building our technology, processes and culture on ensuring maximum value realization for customers, anchored in “lovable” on-boarding journeys for new customers and world-class, groundbreaking customer service and support for existing customers.  Our Portfolio Leaders will play a pivotal role as the responsible lead for building strong, enduring relationships with our customers; identifying and mitigating risk, enhancing their overall experience with the company.  Working in close collaboration with Commercial, Product, Delivery and Engineering teams, the role will serve as a bridge between the customer and Evinova and is focused on ensuring our customers are happy, successful and can demonstrably measure the value from our products and that we retain and grow our client accounts.

This position offers the opportunity to lead, innovate, and make a significant impact on our ability to differentiate the Evinova customer experience across the whole client portfolio. 

The key area of focus for this role are: 

• Proactively manage key client accounts (Pharma or CRO), reduce portfolio risk, and identify success factors, building transparent and long-term relationships with our global customers 

• Provide personalised support and leadership to identify and mitigate risks 

• Responsible for driving profitable growth and operational delivery for assigned accounts resulting in customer expectations being exceeded and resulting in increased market share for Evinova 

• Collaborate w