Global People Support - Team Lead

<h2><strong>About the job</strong></h2> <p>Who are we?</p> <p>About Stripe</p> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</p> <p>&nbsp;</p> <p><strong>About The Team</strong></p> <p>The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People &amp; Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team.</p> <p>&nbsp;</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team</li> <li>Ensure an exceptional employee experience by simplifying key processes</li> <li>Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)</li> <li>Coordinate and lead key projects for improvement across HR</li> <li>Identify best practices that can be applied to improve work tasks and processes</li> <li>Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking</li> <li>Promote and lead change</li> <li>Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape</li> <li>Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions&nbsp;</li> <li>Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities</li> <li>Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communicati