Global Communications Intern- Summer 2025

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Internship Program Overview   

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.    

Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.   

If you want to make work, work better, we want you. To learn more, check out our Early Career Page!   

Communications Intern Overview  
  
We have four different teams with open roles. Please see details about each team and their role below:   

Employee Communications Intern  

• Help lead communications to drive employee engagement and increase adoption of our digital employee experience on the ServiceNow platform 

• Assist in supporting ongoing content governance management and best practices on our key employee channels. 

• Help reimagine our in-office digital signage content testing new, fresh content ideas across key areas and spaces. 

• Assist with cultural moments and other milestone employee experiences 

• Support our Now at Work channel including keeping the tips and best practices fresh, creating KBs as needed, and leading a small-scale promotion campaign with specific targeted audiences. 

• Create our Now Insider bi-weekly newsletter (compile and edit images, draft copy, etc.). 

• Support Talent Brand Employee Activation by drafting engaging social-first copy for employee stories for our Social Ambassadors platform. 

Analyst Relations

• Build a strategy and execute programs to help the Industry Analyst Relations team use crowdsourcing sites like Gartner Peer Insights and G2 to build strong customer reviews of ServiceNow.
• Understand and analyze analyst research and reviews of ServiceNow.
• Work across teams to support announcements, new products coming to market, like our platform releases, and manage analyst communication.
• Be a strong, equal member of a top performing analyst relations team and part of all day-to-day activities
• Opportunities for cross Communications and Marketing opportunities depending on your interests and capabilities.

Public Relations Intern  

• Communicate complex topics effectively and create a range of content, from press releases and blogs and social posts to executive briefing materials and creative briefs, within the enterprise technology landscape. 

• Expand relationships with media. 

• Manage complex, fast-moving and unexpected communications challenges. 

• Support PR strategies for driving media coverage, working closely with subject matter experts, executives, internal thought leaders and PR agency team. 

• Collaborate with global PR teams on driving successful launches, announcements, PR programs, and other awareness opportunities globally. 

• Monitor industry and market-related news and events to assess opportunities for rapid response and dedicated media outreach. 

• Support the partner ecosystem through announcements and campaigns. 

Qualifications

Who you are:  

This position is not eligible for employment-based sponsorship.   

• Currently pursuing a Bachelors degree in Communication Studies, Digital Communications, Digital Media Studies, Journalism, English, Public Relations or other related academic fields at an accredited college or university.  

• Graduating December 2025, or later.   

• Able to commit to a 12-week internship in Summer 2025 (May-August