Global Category Lead – HR Services

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Global Category Lead – HR Services

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for Global Category Management for HR Services, (Health & Wellness, Compensation & Benefits (C&B), Training & Development, Recruitment, and Contingent Labor). As Global Category Lead – HR Services (Talent Acquisition, Benefits, Contingent Labor, Training, and Mobility/Immigration) you will report to the Global Strategic Sourcing Corporate Services Lead in the USA (Remote). Your role includes developing multi-year category strategies that address business needs while delivering integrated 3rd party solutions. You will build enterprise-wide business partnerships, and activate Strategic Sourcing resources to get results, reducing costs and enabling topline performance. This role will drive supplier performance, manage risk, and deliver sustained value across a complex global HR Services landscape.

Strategic Contribution

• Own and evolve the global sourcing strategy for HR Services, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk.
• Drive best in-class business partnerships with key functions such as Talent Acquisition, Benefits, Contingent Labor, Training, and Mobility/Immigration. Understand and influence business needs to drive procurement strategies that support enterprise priorities in a proactive manner.
• Act as a trusted advisor and thought leader across the organization, delivering insights on market trends, supplier capabilities, and go-to-market standard processes tailored to the HR Services space.
• Lead the creation of robust, financially grounded cases (e.g., build vs. buy, total cost of ownership, should cost modeling, supplier consolidation) that support procurement decisions and drive measurable impact.
• Translate market trends into actionable sourcing strategies that support future HR capability needs.
• Develop and implement multi-year category strategies that align with overall enterprise objectives, collaborator priorities, and long-term organizational goals.
• Leverage data analytics and critical metrics to monitor category health, track performance against targets, and inform continuous improvement initiatives.
• Coordinate across regions to develop global category strategies aligned to local business priorities.
• Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation back into Amgen’s HR Services sourcing strategy.

Leadership

• Provide strategic oversight as the global lead for HR Services sourcing, ensuring alignment between category strategies and Amgen’s evolving business needs. Act as a trusted advisor to ensure that procurement initiatives are aligned with broader organizational objectives.
• Guide and facilitate collaboration across cross-functional teams and regional partners, ensuring that procurement strategies meet the diverse needs of the organization and are implemented effectively.
• Ensure that all HR Services engagements are managed in compliance with regulatory, contractual, and operational risk requirements. Partner with Legal, Compliance, Data Privacy, and Cybersecurity teams to maintain oversight of risk mitigation strategies and ensure alignment with best practices.
• Collaborate with Strategic Sourcing peers to oversee the strategic approach to complex negotiations for HR Services contracts, providing guidance and ensuring that the right processes and frameworks are in place for RFPs, supplier evaluations, and contract development.
• Demonstrate maturity to activate procurement resources towards category priorities while managing expectations with partners.

What we expect of y