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General Virtual Assistant (Work From Home)
VirtuallyinCredibleUKRemotefull_timeVerifiedPosted 29 Apr 2026
About the role
This is a remote position.
What You Will Do As a General Virtual Assistant , you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work. Your responsibilities include: Client Support & Communication- Deliver excellent customer support across phone, email, and written communication
- Manage client interactions professionally and efficiently
- Handle inbound/outbound calls, follow-ups, and inquiries
- Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation
- Manage inboxes, calendars, files, and other organizational tasks
- Ensure all tasks are completed with accuracy, efficiency, and attention to detail
- Assist with basic marketing initiatives
- Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement
- Follow client-specific Standard Operating Procedures (SOPs) consistently
- Stay updated on changes to procedures and company guidelines
- Ensure all work aligns with VirtuallyinCredible’s quality standards and core values
- Provide accurate data, updates, and regular reports to the leadership team
- Collaborate with teammates and departments as needed
- Perform additional tasks assigned from time to time, demonstrating adaptability and initiative
Requirements
What We’re Looking For We’re seeking someone who not only has strong skills but also embodies professionalism, reliability, and a passion for helping clients succeed. Qualifications- Strong English communication skills (spoken and written)
- Clear and neutral/ American accent
- Willing to undergo background checking
- Ability to work independently in a quiet, dedicated home office environment
- Willing to work the graveyard shift to serve US-based clients
- Reliable internet connection (minimum 10 Mbps) with a backup
- Stable electricity with appropriate power backup
- RAM: 8 GB to 16 GB or higher
- Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor
- Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
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