General Manager - The Rock

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

THE ROCK  

Legends is excited to be launching a new catering and events company in the San Antonio market located in The Rock at La Cantera.  This new business will carefully handcraft unique and one-of-a-kind catering and event services and will partner with the San Antonio Spurs to be the premier event destination in the Alamo city. With a focus on providing authentic cuisine made with local & premium ingredients, there is no event The Rock cannot both execute and elevate. We are interested in bringing local, premium fare to your next corporate event, fundraiser, celebration, and beyond.

THE ROLE   

The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including, but not limited to, the Training Table/Team Dining, Catering/Office Catering, Tours and The Spurs Club (Affinity Club). The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales, and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development.

ESSENTIAL FUNCTIONS

Responsibilities include but are not limited to:

• Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.
• Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
• Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
• Maintaining strong, collaborative working relationships with the client and business partners to include a regular agreed upon cadence of meetings with designated executives of the client.
• Drive membership and retention of members by focusing on the member experience in the Spurs Club.
• Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
• Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
• Overseeing monthly inventory for all departments.
• Verifying, preparing, and submitting reports/monthly projections as required.
• Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.
• Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
• Performing additional related duties, tasks and responsibilities as required.
• Establish uniform plan and supply.
• Orchestrate soft pre-opening events.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements