General Manager, Stadiums and Arenas

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Our new General Manager of Stadiums & Arenas will be responsible for all facets of leading and managing the Stadiums & Arenas Business Unit across North America, including implementing plans for the execution of all existing client contracts, managing costs and developing revenue growth. This includes oversight of Account Management, Client Services, Sales, Marketing, Implementation and Ticketing Strategy execution. The incumbent is responsible for AXS efforts in planning and delivery of ticketing products and services throughout the event life cycle to meet or exceed budget.

 What you'll do

• Develop and implement a long-term Stadiums & Arenas strategy with the participation of senior management.
• Oversee multiple disciplines (Account Management, Client Services, Ticketing Strategy etc.) associated with Stadiums & Arenas business unit staff.
• Provide direction and oversight for Stadiums & Arenas leadership staff. Ensure the delivery of contract deliverables and business growth for clients while seeking integrated, efficient and effective inter-departmental processes.
• Guide the Stadiums & Arenas strategy for AXS by improving Account Management, Client Services, Sales, Marketing, Implementation and Ticketing Strategy to maximize client satisfaction while protecting AXS business interests. Provide oversight to the business unit and course correct when needed.
• Manage annual budgets. Monitor and approve revenues and expenditures.
• Ensure that departments are properly staffed (e.g., Account Management, Client Services, Ticketing Strategy etc.). Oversee hiring process, develop employees, and counsel senior staff.
• Ensure alignment with Sales to sign and renew client on profitable deal structures. Provide leads to Sales team.
• Negotiate financial deals with venues and promoters. Participate in pitch meetings with Sales team.
• Represent AXS as an industry expert at conferences and industry meetings
• Advise Stadium & Arenas leadership on client quarterly business review execution
• Network and build relationships with agents, artist management, promoters, venue managers and other potential clients. Maintain current client relationships.
• Travel to cover road shows, conferences, events, festivals and seek new clients, projects and partners.
• Other duties as assigned by the SVP, COO, and/or CEO.

Education and Experience

• BA/BS Degree (4-year) (Advanced Degree Preferred) In Business, Marketing, Communications or related field
• 10+ years Hands on experience in the planning, execution and management of live events within stadiums and arenas, including concerts, sporting events, exhibitions, and other entertainment programs.
• 6+ years of experience developing and managing senior staff, ensuring proper staffing of departments, overseeing the hiring process, and facilitating employee growth and development.
• 6+ years of experience in managing multi-million-dollar budgets related to stadium and arena operations, including revenue generation, cost control, and financial forecasting.
• Experience overseeing ticketing operations, pricing strategies, and revenue optimization for events within stadiums and arenas.
• Experience negotiation of contracts and agreements to enhance operational efficiency and revenue generation.
• Working knowledge and experience with key aspects of the event planning process with agents, promoters, venues and ticketing.
• Proven success in senior management working for a promoter, agent, venue, ticketing company or related business.
• Proven leadership qualities and organizational skills; ability to manage and motivate sales staff to achieve departmental and organizational goals.
• Established relationships with venues, agents, managers, and promoters.
• Superior written, verbal, organizational, and negotiating skills; creative conceptualizat