General Manager (Performance) - Remote

Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With 450 exceptional employees located across over a dozen countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are looking for a strategic, driven General Manager to own business outcomes and objectives for the Teamworks Performance Category. The leader in this role will define the category product and go-to-market strategy, oversee a portfolio of products, and partner cross-functionally to ensure stakeholder alignment.

This position requires a deep understanding of the elite athletics market, strong business acumen, rich experience in product management, the ability to align product strategy with overall company goals, and the ability to evangelize internal and external stakeholders to drive alignment and catalyze action through a strong and compelling vision.

This is an excellent opportunity for an innovative executive to join the team leading the digital transformation of elite athletics.

Responsibilities

• Define & Execute Category Strategy: Develop and implement a comprehensive strategy for the product category that aligns with company objectives and maximizes growth opportunities.
• Drive Business Outcomes: Accountability for the growth and success of all products within the Performance category, including meeting or exceeding ARR targets and other key business metrics.
• Stakeholder Management & Communication: Represent the product category and own all communications between the product category, cross-functional leaders, and external stakeholders. Is able to navigate complex customer dynamics easily, set clear expectations, define external roadmaps, and build trust with key customers. 
• Product Management Leadership & Product OKR Oversight: Manage and mentor PMs in your direct reporting line, setting high expectations regarding our approach to the SDLC and overall process. Set business objectives for each product with the PMs and ensure they make progress and meet objectives.
• Cross-functional Leadership: Collaborate with Engineering, Sales, Marketing, Customer Success, Strategy, and other stakeholders to ensure alignment and successful go-to-market strategies for all products in the category.
• Market Intelligence Synthesis: Stay informed about market trends, competitive landscape, and customer needs to inform product strategy, identify growth opportunities, and position the product category optimally.
• Strategic Business Development: Drive partnership and strategic business development opportunities, mastering the ability to evangelize via product demonstrations and communication of value propositions for strategic accounts and opportunities.
• Performance Monitoring: Regularly analyze product and category performance using qualitative and quantitative data to inform decision-making and strategy adjustments.
• Innovation Leadership & Vision: Foster a culture of innovation within the category, encouraging new ideas and approaches to solve customer problems and drive growth. Cast the external and internal vision for the category.

Key Performance Indicators

• Achievement of ARR growth and profitability targets for the Performance category.
• Increased product adoption and customer engagement.
• High customer satisfaction and retention rates.
• Successful launch and adoption of new products or features.
• Development and performance of direct reports.

Required Qualifications

• 8+ years of proven experience in general management or product management role, preferably within a relevant industry.
• Proven ability to drive business growth and achieve revenue targets.
• Exceptional leadership and team management skills.
• Comprehensive understanding of product development and go-to-market strategies and processes.
• Strong analytical abilities and data-driven decision-making skills.
• Outstanding communication and interpersonal skills.