General Manager
Compass GroupAbout the role
Position Title: General Manager
Salary: $105,000 - $115,000 / year
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
As General Manager, you will lead all aspects of foodservice operations while delivering an exceptional guest experience, achieving financial objectives, and exceeding client expectations. This role is responsible for creating a high-performing culture through strong leadership, operational excellence, and team development. You will oversee daily operations, drive strategic initiatives, maintain quality and safety standards, and build strong partnerships across departments to support overall business success.
The ideal candidate brings progressive leadership experience within foodservice environments and a strong understanding of hospitality operations, financial performance, and client relationship management.
Key Responsibilities:
- Lead and manage day-to-day foodservice operations to ensure service excellence, operational efficiency, and achievement of business goals
- Build and maintain strong relationships with employees, guests, clients, and cross-functional partners
- Recruit, develop, coach, and retain a high-performing team while supporting employee engagement and career growth
- Conduct employee meetings, performance reviews, training initiatives, and succession planning activities
- Ensure compliance with company policies, operational standards, and applicable local, state, and federal regulations
- Drive financial performance through budgeting, forecasting, P&L management, reporting, and cost control initiatives
- Analyze financial and operational data to identify trends, opportunities, and continuous improvement strategies
- Manage purchasing, inventory controls, cash handling procedures, and reconciliation processes
- Partner with culinary leadership on menu planning and food program execution
- Maintain food cost targets while ensuring high-quality standards and guest satisfaction
- Oversee catering and event operations to ensure successful planning and execution
- Ensure adherence to food safety, sanitation, and HACCP standards, including proper food storage and handling procedures
- Monitor compliance with health, safety, and fire regulations related to food preparation and service
- Foster collaboration across departments to support integrated facility operations and client objectives
Qualifications:
- Bachelor’s degree preferred, or equivalent combination of education and professional experience
- Progressive leadership experience in foodservice operations
- 8–10 years of foodservice or hospitality experience with significant management responsibility preferred
- Demonstrated success leading teams including hiring, coaching, performance management, and talent development
- Strong financial acumen with experience managing budgets, forecasting, P&L statements, and operational reporting
- Experience with food purchasing, inventory management
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