General Manager

Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.
We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.
We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.
It’s a Joint EffortWe believe that How We Work Together Matters.  Our priority is to assemble a team that believes not just in what we do but how and why we do it.  Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry. 
Sound like weed be a good fit?  Here’s where you come in.  
Our next General Manager (GM) is responsible for effective performance management and execution of retail operations including merchandising, staffing, and patient order fulfillment processes. The GM works closely with the Assistant General Managers to drive successful business management and financial performance of the dispensary.
To Be BluntYou will be challenged to work strategically and tactically to do ensure our dispensary offers the best-in-class patient experience.One minute you will be analyzing your dispensary’s P&L and financial reporting for an upcoming meetingThe next minute managing a delivery and auditing the store’s inventory levelsAnd the next minute partnering with the marketing team to ensure you’re running the right promotions based on patient feedback and sell through of productsRegardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within and manage a diverse team in the organization.
Where you’ll be plantedThis position will be on-site in our Burtonsville, MD dispensary. Our hours of operation are Mon - Sun 9AM–9PM. This role will require availability during nights, weekends, and some holidays.

  To be blunt, this role will be about (Responsibilities):

• Hire, train, schedule and manage staff at all the dispensaries dispensary to achieve established standards, sales and profit objectives as well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
• Drive a culture of positive employee engagement with a strong focus on inclusion & diversity.
• Mentors, coaches, motivates, and develops the team through performance succession planning to ensure company’s culture and expectations are exceeded and supports employee growth.
• Ensure effective team communication is occurring by hosting monthly dispensary staff meetings, maintaining an open-door policy, and welcoming patient feedback.
• Actively manage inventory, recalls, returns, and pricing to meet cost and sales targets.
• Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to TerrAscend’s standard.
• Effectively manage service labor, scheduling, and payroll budget.
• Perform business management operations and analyses such as P&L; develop and review KPI reports for dispensaries to monitor opportunities and challenges with a goal to maximize revenues and profits.
• Proactively monitor dispensary profit and loss and develop effective mitigation between actual performance and company budget and projections. Work with management team to develop insight as for business decisions.
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
• Work with the Director of each Dispensary to meet all regulatory requirements. Correct all violations with a sense of urgency.
• Work with TerrAscend’s corporate office (finance, marketing,) to ensure standards are met.
• Oversee all complicacy regulations, safety measures, security issues, and legal matters.
• Partner with Director of Education and Medical Professional to ensure team cohesion, promotes RPh’s feedback, and par