General Manager: Elle & Riley

About the Brand:

Elle & Riley was founded in 2016 by mother and daughter, Elle Pugh and Yolande Ellis, from a shared love of cashmere and a desire to make it available year-round. Their vision was to create timeless pieces that transcend seasons, combining supreme comfort with effortless elegance for every occasion.

About the Role:

We are seeking a dynamic and visionary General Manager to lead our Elle & Riley boutique, powered by the Leap Platform, coming to Beverly Hills, October 2025. This pivotal role is designed for an experienced, results-driven leader who thrives on building high-performing teams, driving business growth, and delivering an elevated client experience.

As General Manager, you will own the full scope of store leadership—from strategic planning to execution—ensuring excellence in operations, people management, and customer engagement. You will lead by example on the sales floor, set clear goals, and foster a culture rooted in collaboration, performance, and continuous development. Your ability to coach and inspire will be key in cultivating a high-impact team and building a pipeline of future leaders.

In addition to overseeing day-to-day store operations—including sales, staffing, scheduling, visual merchandising, and inventory management—you’ll act as a local market expert. By understanding consumer behavior, regional trends, and community events, you’ll activate the store through localized outreach and events that deepen client relationships and drive traffic.

Beyond your home location, you may support other Leap-powered stores in the area through cross-store initiatives, new store openings, and onboarding support. This role requires an entrepreneurial mindset, a strong operational foundation, and comfort navigating modern retail tools and platforms such as Shopify, Endear, Slack, and Google Workspace.

Position Requirements:

• Minimum 5+ years of progressive retail leadership experience with a track record of hiring, developing and leading successful teams.
• Proven expertise in premium, luxury, or high-touch retail environments.
• Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.
• Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.
• Demonstrated ability to create individualized experiences and foster long-term client relationships.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
• Must be 18+ years of age

Annual Pay Range: $75k to $90k. Compensation will be based on experience, qualifications, and skills.

Interpersonal Skills:

• Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback.
• Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
• Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation.
• Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results.
• Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision.