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GAESO Business Analyst

General Motors
GM Global Technical Center - Champion Service Operations, United Statesfull_timeVerifiedPosted 25 Nov 2024

About the role

Job Description

This role is categorized as hybrid. This means the successful candidate is expected to report to [GM Global Technical Center Warren MI] three times per week, at minimum [or other frequency dictated by the business

ROLE: 
Would you like to be responsible for helping save GM millions of dollars of structural cost and add to EBIT? Are you looking to leverage your analytical skills to ensure GM and our dealers operate within the confines of laws that vary by state? Can you help us gain insights into massive amounts of data pouring in every single day? 
Our business analysis team supports operational improvement and business decision-making through ad-hoc statistical analysis of retail dealer supplied data, curated enterprise data and self-constructed data sets.

RESPONSIBILITIES:

  • This position will provide multiple career growth opportunities by providing advanced work in Brand Quality, Warranty, and data analytics.

  • Thrive in challenging situations working with cross-function teams to resolve complex issues

  • Embrace practices that keep GM vehicles safe for our customers and the public at large

  • Build statistical models & perform testing to depict performance trends

  • Proactively provide guidance to improve vehicle quality 

  • Ensure compliance and help control costs associated with State and Federal legislation 

  • Lead projects to reduce warranty costs

  • This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate

Additional Job Description

Your Skills & Abilities 
(Required Qualifications)•    

  • Bachelor’s degree in Business, Industrial Management, Engineering, Data Science, Computer Science or related degree

  • 2+ years of Experience in Service/Warranty/Quality business, processes, or systems  

  • 2+ years Operational Excellence Leadership Experience (OpEx, lean, six sigma, kaizen, value stream mapping) 

  • 2+ years Project Management and Execution Experience with tangible results

  • Technical acumen to understand different types of automotive components and systems

  • 2 years of retail automotive fixed operations (Parts/Service/Body)

  • 2 years knowledge of Data Integration tools: Knime, SQL

  • 2 years Experience with Power BI (Required)

  • Advanced Problem-Solving Skills 

  • High-level of Independent Judgment and Decision-Making

  • High-level of capability to Work Independently

  • Advanced Technical and Analytical Abilities 

  • Understanding of data gathering, inspecting, cleansing, transforming, and modeling/diagramming techniques

  • Advanced Interpersonal Skills and ability to Clearly Communicate

(Preferred Qualifications)

  • Exceptional Presentation Skills

  • NoSQL(Hadoop, Casandra) Databricks

  • Experience with Power Apps

  • Business Intelligence/Reporting tools: Excel, Cognos

  •  Advanced Business Plan Development Skills 

  • Databases: Access, Oracle, DB2

  • Proficient in statistical methods such as regression, probability analysis, risk analysis, statistical process control

  • You possess a mechanical aptitude and like to know what makes things tick

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan inc

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Company

General Motors

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