Full-stack Software Development and Product Engineering Support - FRI 27 Mar

Bidding Instructions -Technical Proposal

In submitting their bids, bidders shall:

1. Submit documents including presentations, technical reports, CVs, and any other relevant material demonstrating bidder’s fulfilment of the required competencies.
2. Submit a compliance matrix referring how the specific personnel who will be involved in the delivery of this project have relevant experience for the required competencies in the last 3 years.
3. Clearly indicate if the specific personnel who will be involved in the delivery of this project have security clearances or, if not, if the team lead will obtain a security clearance.

Deadline Date: Friday 27 March 2026

Requirement: Full-stack Software Development and Product Engineering Support

Location: Off-Site

Note: Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: As soon as PO is received until 31 July 2026

Required Security Clearance: No Security Clearance Required (See section 9 Security and Non-Disclosure Agreement)

1 Purpose

This Statement of Work (SoW) defines the activities and deliverables for providing full-stack software development and product engineering support for the further development and enhancement of an existing web-based digital platform used by NATO.

The purpose of this engagement is to support the implementation, improvement, and integration of software components required to extend the platform’s capabilities and improve its usability, reliability, and performance.

The contractor will contribute to the design, development, testing, and deployment of platform features across both the frontend user interface and backend services, working in close coordination with the platform’s technical leadership.

Development activities will follow an agile methodology, enabling iterative delivery of functional components, rapid feedback cycles, and continuous improvement of the system.

2 Scope of Work

The contractor shall provide full-stack development support covering frontend development, backend services development, system integration, testing, and deployment. Considering the required scope of work, the requestor estimates that the work will cover approximately 3 months of work.

The work will support the continued evolution of the platform through the implementation of new features, improvements to existing components, and integration of services across the application stack.

Activities shall include:

Software Development

• Enhanced and development of frontend user interfaces and reusable UI components
• Enhanced and development of backend services and APIs
• Implementation of new platform functionality according to defined requirements
• Enhancement and optimization of existing system components

System Integration

• Integration of frontend and backend services
• Integration with external APIs and platform services
• Implementation of data processing and storage mechanisms
• Support for platform interoperability and service communication

Testing and Quality Assurance

• Functional testing of developed components
• Debugging and issue resolution
• Performance improvements and system optimization

Deployment and Operations

• Support for deployment of developed features to development and production environments
• Assistance with containerized deployments and infrastructure configuration
• Monitoring and resolving operational issues during development cycles

Agile Development Support

• Participation in development planning sessions
• Regular synchronization meetings with the project team
• Iterative development cycles with continuous delivery of working components

The contractor will coordinate closely with the platform’s technical leadership and engineering team to ensure alignment with technical standards and project objectives.

NCIA staff will provide oversight and inputs that shall be taken into account in the conduct of the work but which shall not waive the contractor’s responsibility for the deliverables.

3 Required Competencies

[See Requirements]

4 Period of Performance

The period of performance shall be three mo