Fulfillment Project Coordinator I

Brief Description of Sunnova
Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable. At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!
Sunnova Energy is searching for Fulfillment Project Coordinator I to be responsible fordaily management of assigned Sunnova Account Manager(s) and assigned dealerswithin their region by within established duration goals. The Fulfillment ProjectCoordinator I will develop working relationships with cross-functional areas to ensureon-time completion of customer installations. The position requires analytical skills and the ability to be thorough in a fast-paced environment.

Fulfillment Project Coordinator I Responsibilites

• The Fulfillment Project Coordinator will review document accuracy submitted by the dealer network based on company policies
• The Fulfillment Project coordinator will manage exception cases and escalate to the appropriate department.
• Develop and Establish relationships with active Sunnova Dealers and serves as main point of contact during installation
• Tracks, manages, updates, and reports on WIP outside of the duration times established by Sunnova from Notice to Proceed (NTP) to In-Service and Completed stage
• Coordinates with Dealers to submit and receive Permission to Operate (PTO) from the local utility within established timeframes, verifying receipt.
• Monitors and verifies System Production, remotely troubleshoots systems with the assigned manufacturers
• Manages systems where PTO has already been received
• The position requires excellent communication and organizational skills
• The Fulfillment Project Coordinator is responsible for performing other duties as assigned

Minimum Requirements

• B.A. or B.S. from an accredited college or university in a business-related field or at equivalent experience in project management or coordination
• 3 to 5 years of experience with Project Managment
• Strong communication skills and ability to communicate effectively with internal team

Preferred Qualifications

• B.A. or B.S. from an accredited college or university in a business-related field
• Utility and/or Permit processing experience preferred

Additional Knowledge, Skills and Abilities

• Ability to adapt and work in an open, fast-paced, collaborative start-up environment
• Strong written and verbal communication skills
• Attention to detail and good organizational skills
• Ability to work under pressure with strict time deadlines
• PC skills; Microsoft Office applications
• Knowledge of utility contracts
• Ability to multitask and perform other duties as assigned

Working Conditions

• Open-office environment
• Over time available and required as needed

Benefits

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
• Complimentary garage parking in Houston

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.