Front Office Manager

Sunshine Sachs Morgan & Lylis is a leading global communications agency built to navigate the complexities of a hyper-connected world. We represent the icons and innovators shaping culture—from global heritage corporations and high-growth tech startups to the non-profits, creative legends, and visionary founders who define the global discourse.
Our expertise spans the full cultural spectrum. We operate at the intersection of entertainment, social impact, corporate reputation, and consumer lifestyle, executing seamlessly across traditional media, social-first outlets, brand partnerships, and influencer ecosystems. Whether we are navigating complex crisis management, elevating advocacy campaigns, or launching global consumer brands, we are storytellers at our core.
You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens with the spotlight stays firmly on those we represent. We fly under the radar by design - preferring to let our campaigns, and our results, speak for themselves.
If you're driven, intentional, and ready to do good, we're ready for you!

Sunshine Sachs Morgan & Lylis has an immediate opening for a high-energy, multidisciplinary Front Office Manager for our Los Angeles office. This is a role for a natural host who is incredibly organized and possesses an unwavering can-do attitude. With more than 60 people in our Los Angeles office and offices across the country, we need someone who is comfortable managing meetings, planning activities, and coordinating seamlessly across different time zones.
You are the first point of contact for our employees, clients, and visitors, and you take genuine pride in ensuring that everyone who walks through our doors feels the energy of the agency. Whether you are mitigating a scheduling conflict, liaising with a vendor, or welcoming a new hire, you do so with a sharp blend of EQ and IQ. If you are a proactive problem-solver who enjoys being at the center of the action, we want to hear from you.

The Role:

• The Ultimate Host: Welcome employees, clients, and visitors throughout the day. You set the tone for the office, fielding inbound calls and managing the receipt and disbursement of all deliveries—from high-stakes packages to vendor goodies—with efficiency and grace.
• Environmental Stewardship: Maintain the appearance of the front office, kitchen, breakroom, and all common areas. You take ownership of the space, ensuring it is always client-ready and reflects the high standards of the agency.
• Logistics & Inventory Management: Own the upkeep of multiple inventories, including office supplies, coffee, and pantry essentials. You manage the stock room and place orders proactively to ensure the office engine never stops running.
• Vendor & Facility Liaison: Manage relationships with company vendors, ensuring COIs are up-to-date and coordinating with facility management for cleaning, catering, inspections, and security services.
• Meeting & Activity Coordination: Manage conference room requests and mitigate scheduling conflicts with ease. You play a key role in the planning and coordination of in-office and off-site activities, ensuring our culture remains vibrant and connected.
• Employee Experience: Serve as a primary resource for employee queries and office FAQs. You welcome new employees with comprehensive office tours and arrange desk availability for visiting colleagues from our other national offices.
• IT & Operations Support: Assist with the shipping and receiving of IT hardware for new, current, and departing employees, ensuring the onboarding and offboarding process is handled with total precision.
• Relationship Driven: You recognize that a great office culture is built on trust and helpfulness. You lead by example in every interaction—prioritizing integrity, transparency, and a solution-oriented attitude in all that you do.

Who You Are:

• The Organizational Expert: You have previous experience in office management, administrative support, or front office operations. You are detail-oriented and able to excel at managing multiple projects simultaneously without missing a beat.
• A Natural Communicator: You possess great written and verbal communication skills. You welcome questions and enjoy being the person the team turns to for support and information.
• Tech Savvy: You are proficient in MS Office Suite and Zoom, and you have a solid understanding of general administrative responsibilities and office technology.
• Punctual & Reliable: You value punctuality and believe that if you are on time, you are late. You take accountability for your desk and your responsibilities, ensuring the front office is always covere