Front Office Assistant

This Is Voice is seeking a proactive and organized Front Office Assistant to join our team. As the first point of contact for our clients and visitors, the Front Office Assistant plays a critical role in creating a positive and welcoming atmosphere. This position involves a combination of administrative and customer service responsibilities.

Key Responsibilities:

1. Customer Service:

Greet and assist visitors, clients, and employees in a friendly and professional manner.

Answer phone calls, direct inquiries to the appropriate person, and provide information as needed.

Handle customer inquiries and resolve issues promptly and efficiently.

2. Administrative Support:

Manage the front desk area, ensuring it is clean and organized.

Schedule appointments, meetings, and conference rooms as required.

Receive and sort mail and deliveries.

Maintain office supplies and initiate orders when necessary.

Assist with data entry, document preparation, and other administrative tasks as assigned.

3. Security and Safety:

Monitor access to the premises, ensuring only authorized individuals enter the facility.

Comply with security and safety procedures, including emergency protocols.

Requirements

• High school diploma or equivalent. Some college coursework or a degree is a plus.
• Excellent verbal and written communication skills.
• Proficiency in using office equipment, including phone systems, photocopiers, and computers.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.

Benefits

1. Competitive Salary
2. Health Insurance
3. Retirement Plans
4. Paid Time Off (PTO)