Front Office and Box Office Coordinator

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Job Posting Title:

Front Office and Box Office Coordinator

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM CMDA - School of Theater (Kristin M Sosnowsky (00012573))

   

Work Location:

0105 Music & Dramatic Arts Building

   

Pay Grade:

Professional

   

Job Description:

This position provides coordination and support for all day-to-day activities for the School of Theatre front office to include administrative support, class scheduling, supervision and scheduling of student staff, coordination of events and scheduling of rooms. Will also oversee all individual, group and subscription sales for events based in college-controlled venues. Position requires some nights/weekends/flexible work hours.   

Job Responsibilities:

• Coordinates activities at the front desk and ensures coverage of the front desk at all times during work hours; enters and updates the School's course offerings and monitors course enrollment in Workday; updates the School's directory listings and website; maintains the School's files; oversees the scheduling and reservation of the School's facilities and equipment; assists committee chairs and coordinators by gathering pertinent information and applications; attends meetings and transcribes minutes. (30%)
• Provides initial contact for faculty, students, alumni, and the general public coming into the office, through telephone calls, and e-mail; answers routine questions concerning the School, College and the University and directs specific requests and problems to the appropriate administrative staff if necessary; maintains monthly calendar of events for the School and Director; oversees distribution of incoming mail, prepare correspondence, reports, and forms for faculty and administrative staff members including graduate assistantships; assist in the selection of student workers, conduct training and coordinates their day-to-day activities including Music and Dramatic Arts Building student building monitors. (25%)
• Oversee all individual, group and subscription sales for events based in college controlled venues; Prepare daily deposits and pull daily box office reports; oversee box office student staff; communicate with box office software vendors; Box office operations are performed in conjunction with the CMDA Office of Finance and Administration and the School of Theatre and Film Business Manager. (20%)
• Serve as point of contact for School’s guest artists and scholars including arranging travel and completing all necessary University forms; overseeing maintenance of guest artist lodging; and conducting other artist/guest hospitality needs. (5%)
• Serve as alternate building coordinator; act as liaison between the Office of Facility services and the department office and classrooms and is the primary contact person for facilities problems and services; acts as a liaison between the Office of Risk Management and submits travel insurance requests and collects driver authorization forms for required field trips; reserves parking and hotel accommodations for the School's guests. (5%)
• Coordinates and plans receptions, symposia professional meetings, and other events hosted by the School; activities include arranging rooms, contacting caterers, obtaining bids, arranging for furniture and equipment to support the event, providing support personnel, and occasionally being present for conduct of the event, etc. (5%)
• Complete school's inventory reports; assist in verifying existence and location of each inventory item assigned the units; assist Office of Property Management personnel in locating all new items purchased by the School and tagging items with university inventory tag number; maintains necessary office supplies, including official stationary, for the conduct of business; assist in placing orders for the School. (5%)
• Other duties as assigned (5%)

Additional Requirements:

• Cash Handling- This position has access to/directly handles cash. Financial history/credit check required per FASOP HR-04.

Minimum Qualifications:

• Education Level: Bachelor's Degree
• Degree Substitute: LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified
• Years o