Front of House Manager

Job Title: Front of House Manager

Location: Chicago, IL 

Terms: Full-Time

Requirements: This job primarily works evening and weekend hours 

About Us:

The Athenaeum Center for Thought & Culture is a not-for-profit organization whose mission and principal activities are to promote and support fine arts, cultural programming, and spiritual development for Catholics and the general public in Chicago, Illinois. Our mission is to invite people into encounters with beauty and to revitalize the great Catholic tradition of the arts from our location in one of Chicago’s most unique religious, artistic, and civic buildings. 

Our performing art center was built in 1911 as part of St. Alphonsus in the Lakeview neighborhood of Chicago, as a place for the spiritual, physical, and intellectual growth of parishioners and the community. The Center has multiple performance and event spaces, including our 985-seat proscenium, Historic Main Stage Theatre. At ACTC, we believe that beauty has the capacity to build up culture, transform society, and change lives. We hope to help our patrons contemplate, encounter, and delight in beauty.

Job Summary:

The Front of House Manager oversees all Front of House Operations, including event staffing and food and beverage management at the Athenaeum Center for Thought & Culture. This position works closely with event producers and clients to ensure exceptional guest experience and operational efficiency. The Front of House Manager is responsible for advancing, coordinating, and managing Front of House operations for house public and private events. As the Front of House Manager, you will play a key role in ensuring that our guests have an exceptional experience and that our events run smoothly. This position is the day of event team lead. You will have the opportunity to work with a dynamic and dedicated team of individuals who are passionate about creating meaningful and thought-provoking experiences for our guests.

Responsibilities:

Front of House Operations

• Participate in client venue tours and provide recommendations for best operations practices per event
• Advance, coordinate and manage front of house operations and staff for house public and private events, including any pre or post VIP related activities
• Manage and coordinate scheduling functions in multiple spaces
• Open and close multiple spaces for all evening rentals and events
• Coordinate event parking and scheduling with campus-wide events
• Maintain budgets and communicate all changes to client and internal production team
• Hold FOH Staff Meetings for every event to review safety and logistics information, event details, and any usual circumstances
• Organize and develop as needed customer feedback surveys
• Prepare and set up spaces for all events including tables, chairs, furniture, and signage, playlists
• Handle a