Front End Manager - White River Jct. Store - Full Time

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.

And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Position Overview:

Manage and oversee the Front End Department, responsible for training and oversight of daily operations of the Front End to maintain structure and consistency to contribute to the overall customer experience and the financial success of the Co-op.

Essential Functions and Responsibilities:

1. Directly supervise Assistant Front End Manager and Front End Associates
2. Responsible for working with Front End Senior Staff in developing budget information and understanding weekly sales and labor to control costs
3. Complete annual performance reviews for Assistant Manager and Front End Associates and assist in other evaluations as needed or requested.
4. Oversee staff development within the department or organization-including cross training
5. Meet weekly with Front End Senior Staff
6. Attend manager meetings and store huddles; share information from the meetings to the rest of the department as appropriate
7. Work with the Customer Service Trainer on consistently updating and improving our training process (including Park Street register training) for better overall performance
8. Organize department staff meetings for better overall communication.
9. Provide guidance, in consultation with HR, in all disciplinary situations as needed or requested
10. Communicate consistently with Store Manager

Required Skills/Experience and Attributes:

1. High School Diploma or equivalent
2. 5 yrs. Supervisory experience
3. 3 years in retail business with experience
4. Excellent communications and organizational skills required
5. Must be able to lift up to 60 lbs. comfortably on a regular basis
6. Set an excellent example for new employees
7. Proficiency in use of computer software, Office 365, Excel and Word
8. Successful completion of Co-op customer service training
9. Serve Safe certification acquired as needed
10. Excellent follow through

Attendance Requirements: 

Flexible hours, including weekend and evening shifts.  Availability to be scheduled to work any day of the week, according to department needs.

We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives.

Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.