Front Desk Shift Manager - Borgata
MGM Resorts InternationalAbout the role
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Step into a key leadership role at one of the most iconic hospitality brands in the world. As a Front Desk Shift Manager, you will support the Senior Hotel Manager in guiding and inspiring the Front Desk team to deliver unforgettable guest experiences — all while driving both operational success and financial performance, managing labor and ensuring efficiency without ever compromising service.
THE DAY-TO-DAY:
Work with the Senior Hotel Operations Manager to bring hotel strategy plans to life
Help lead the roll-out of policies, procedures, training, schedules, and team guidelines for the Front Desk
Support team engagement by coaching, training, recognizing achievements, and helping employees grow
Lead the team in delivering excellent guest experiences, in line with company service standards
Take part in hiring, training, supervising, and supporting Front Desk staff to ensure smooth daily operations
THE IDEAL CANDIDATE:
Bachelor's Degree or equivalent experience in hospitality, management, or related field or equivalent experience.
2+ Years of Prior Relevant Experience in the direction and management of employees in a similar hotel environment.
Computer proficiency
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532
Are you ready to JOIN THE SHOW? Apply today!
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