Front Desk Representative

Description

Essential Functions

Serve as first point of contact between patient and office

Greet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries

Optimize provider schedules and patient satisfaction with efficient scheduling

Communicate with Doctor and Office Manager of scheduling changes and updates

Verify patient insurance records and obtains authorizations for services

Maintain office inventory and equipment by ordering necessary supplies

Requirements

Job Specifications

Typically has the following skills or abilities:

1-2 years of Customer Service experience

Working knowledge of computers

Ability to multi-task and attention to detail

Strong communication, interpersonal, and organizational skills

Ability to work under pressure

#LI-ONSITE

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.