About the role
The Receptionist position requires an individual that is well-spoken, customer service-oriented, and can multi-task at a quick pace. The primary duties for the Receptionist position is to direct all incoming calls and walk-in clients in a friendly and welcoming manner.
Essential Job Duties and Responsibilities
Duties include but are not limited to:
- Professionally greet and direct all visitors.
- Professionally answer the phone and direct all calls accordingly.
- Assist with special administrative projects.
- Manage conference room calendars.
- Screen incoming general messages within email and phone mail systems and distribute accordingly.
- Assist with mail handling per client and company policies.
- Ensure that lobby, conference rooms and kitchen area is kept neat and clean at all times.
- Oversee office supply stock and ordering.
- General administrative support as needed.
- Other duties as assigned.
Compensation: $19.00 per hour; direct experience is highly considered.
Schedule: In office Monday through Friday 8:00am to 5:00pm
QualificationsKnowledge and Skills
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of general office equipment (copier, fax, phone systems, etc.).
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Self-motivated, proactive, detail oriented and a team player.
Education and Experience
- High School Diploma or GED Required
- 1 – 3 years of directly related or closely related experience
Working Conditions
- Typical office environment
- Frequent social interaction
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and to reach above shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. The employee is often required to sit in order to process information and conduct data entry activities.
ENVIRONMENTAL DEMANDS
Work is performed in a climate-controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
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