FRONT DESK RECEPTIONIST/ H.R. ASST.

Job DetailsJob Location: 5 STAR Event Services - Houston, TX 77003Position Type: Part TimeEducation Level: CollegeSalary Range: $19.00 - $20.00Travel Percentage: NoneJob Shift: DayJob Category: Human ResourcesThe Receptionist/HR Assistant plays a key role in supporting the recruiting, hiring, and onboarding of more than 500 part‑time Event Staff and Security employees each year. This position blends front‑office professionalism with high‑volume, service‑oriented HR support.

ESSENTIAL DUTIES & RESPONSIBILITIES

Front Desk & Visitor Experience



Welcome and assist visitors with a warm, professional demeanor.


Notify appropriate staff of guest arrivals and ensure visitors are directed efficiently.


Respond to inquiries or route them to the correct team member.


Maintain a secure environment by following established access procedures and monitoring the visitor log.


Keep the reception area clean, organized, and aligned with company standards.


Document and communicate important updates, issues, or follow‑up needs to ensure smooth daily operations.


Support overall office workflow by assisting with tasks and projects as needed.



TEAM BUILDING & EMPLOYEE RELATIONS



Facilitate onboarding for new part‑time Event Staff and Security employees, helping create a welcoming and supportive first impression.


Assist with general office coordination, contributing to the organization of tasks, projects, and personnel.


Maintain strong communication with 5 STAR supervisors, managers, and the corporate team to ensure alignment and consistency across departments.


Build positive relationships with employees, fostering a friendly, team‑oriented environment.


QualificationsEducation, Experience, and Licensing Requirements:

Bachelor's Degree, preferred. (University/college degree is an asset)
Ability to obtain TX DPS Private Security Bureau Level II Guard Card
Must have effective interpersonal skills, a passion for people, & love to talk to people.
Must have a strong sense of urgency, be detailed oriented, independent & have excellent organizational/communication skills.
Must be proactive, resourceful and willing to work a very flexible schedule (office & events, including evenings and weekends).
Listening, verbal communication, organizational & telephone skills
Handles pressure professionally with an emphasis on employee and customer focus
Previous experience with Microsoft Office software preferred
Familiarity with phone systems
Supply management of basic office essentials

Why We Work for 5 STAR:

Exciting & Interesting Work Community & Public Events
Flexible Schedules! Work as often or as little as you like...
Sense of Connection - Team Structure Together Everyone Achieves More!
Competitive Pay Get $ to be part of the Best Events!
Not Just a Temp Job Events Year Around!
Develop Skills - Customer Service, Security & More!
Have Fun! Get to Know Your City, Your Local Events.

Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers, event staff personnel, ushers, ticket takers, parking attendants, and fee collectors have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas. Our clients include MLS & NWSL Soccer, NCAA Football, AHL Hockey, G League Basketball, Formula 1, MotoGP, NASCAR, stadiums, arenas, theaters, symphonies, festivals, conventions, and many more.

Visit our website at www.5starstaff.com

5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women's Business Enterprise · Equal Opportunity Employer

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