Front Desk / Office Assistant
Paramedic Services of Illinois, Inc.About the role
About the Role
We are looking for a friendly, organized, and proactive Front Desk / Office Assistant to be the welcoming face of our office and keep daily operations running smoothly. This role is an excellent fit for someone who is highly organized, self-directed, and takes ownership of their responsibilities without needing close supervision. If you enjoy supporting a team and take pride in maintaining a professional and well-organized workplace, we would love to hear from you.
Key Responsibilities
- Answer and direct all incoming phone calls in a professional and courteous manner
- Screen calls and route them to the appropriate team members
- Greet and screen office visitors, ensuring a warm and professional first impression
- Offer coffee, water, or other refreshments to guests upon arrival
- Order and maintain inventory of office supplies, ensuring stock levels are adequate
- Oversee the upkeep and cleanliness of the office kitchen and common areas
- Coordinate ordering and pickup of lunches for office meetings and events
- Assist with planning and coordinating internal office events
- Scan, organize, and maintain employee files, ensuring records are accurate and up to date
- Assist with general filing and organization of office documents and records
- Monitor and maintain records within the ShareFile document management system
- Processing virtual credit card transactions and maintaining related records
- Provide general administrative support to staff and management as needed
Reception & Communications
Office & Kitchen Maintenance
Administrative Support
Qualifications
- Prior experience in a receptionist, front desk, or administrative role preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize in a dynamic office environment
- Professional, friendly demeanor with a customer-service mindset
- Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities.
What We Offer
- Competitive pay commensurate with experience
- Comprehensive benefits package including health, dental, and vision
- Paid Time Off/Sick Time
- Holiday Pay
- 401k with company match
- Flexible Benefits Plan (FSA)
- Employer Paid Life Insurance
- Supportive and collaborative team environment
- Opportunities for growth and professional development
Join our team at Paramedic Services of Illinois and be part of a company that truly cares about its employees and the communities we serve.
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