Front Desk Coordinator

<div class="content-intro"><p><span style="font-weight: 400;">Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;</span></p></div><p><strong>Job Title: </strong>Front Desk Coordinator (Studio Experience Specialist)</p> <p><strong>Location: </strong>New York, NY</p> <p><strong>Peachy Manhattan West: 442 W 33rd St, Ste 103, New York, NY 10001</strong></p> <hr> <p>The <strong>Front Desk Coordinator</strong> role at Peachy, known internally as a <strong><em>Studio Experience Specialist</em></strong>, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.&nbsp;</p> <hr> <p><strong>Schedule &amp; Availability: Must be able to work a 40-hour work week from Wednesday through Saturday. Some holiday availability required.&nbsp;</strong></p> <ul> <li>Weekday shifts from 8:30 AM - 7 PM. Weekend shifts from 8:30 AM - 5 PM.</li> </ul> <hr> <p><strong>What You’ll Do:</strong>&nbsp;</p> <ul> <li>Greet clients and ensure a seamless check-in and check-out process</li> <li>Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.</li> <li>Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.</li> <li>Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients</li> <li>Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products</li> <li>Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments</li> <li>Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients</li> <li>Complete studio opening and closing tasks</li> <li>Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas</li> <li>Adhere to infecti