Front Desk Coordinator

Description

Are you passionate about providing exceptional patient care in a supportive and welcoming environment? HealthyU is seeking a dedicated Front Desk Coordinator to join our Women’s Health Clinic team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience by delivering friendly and efficient service. If you are organized, compassionate, and thrive in a fast-paced setting, this position offers a rewarding opportunity to contribute to the health and well-being of women in our community.

• To create a positive and professional first impression of the practice.
• Schedule appointments and assist with scheduling.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into EHR.
• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment.
• Reconcile payment batches at the end of every day and turn them into the Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.

Requirements

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting. Women's health a plus.
• 1 - 2 years of customer service.

Knowledge, Competencies & Skills:

• Excellent customer service.
• Attention to detail and willingness to learn.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to type 40 Words Per Minute.