Front Desk Coordinator

Who We Are

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service, and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team at our Auburn, WA location!

At ProAmpac, our culture is key to our long-term success. We strive to be authentic as we live out the heritage of our small business culture. We value the connections we’ve created, and our employees feel empowered in their shared efforts to innovate successfully. ProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values — Integrity, Intensity, Innovation, Involvement, and Impact — that foster a culture of speed, simplicity, and self-confidence.

By joining us, you become an integral part of an entrepreneurial company in a fast-paced, exciting environment that provides varied opportunities for professional and personal growth.

Job Description Overview

The Front Desk Coordinator serves as the first point of contact for visitors, vendors, and callers at ProAmpac’s Auburn manufacturing facility. This role is responsible for providing a welcoming and professional front office presence while supporting daily administrative, invoicing, and facility-related tasks. The Front Desk Coordinator works closely with internal teams to ensure smooth office operations and effective communication across both production plants.

This is a fully on-site role at our Auburn, WA manufacturing location.

Essential Duties & Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner
• Present a professional and business appropriate appearance
• Greet, assist, and direct visitors, vendors, and guests
• Assist customer service team with data entry projects  
• Coordinate and schedule meetings using the company calendar system
• Stock office and facility supply as needed
• Restock coffee and breakroom supplies in both production plants
• Travel to the post office twice weekly to drop off outgoing mail and check the mailbox
• Support internal teams with miscellaneous administrative projects and special assignments
• Maintain a clean, organized and professional front desk and reception area
• Communicate effectively with employees across departments to support daily operations

Qualifications, Education & Experience

• High School Diploma or GED required; Associate degree preferred
• 1–2 years of experience in an administrative, front desk, or office support role preferred
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time-management skills with the ability to multitask
• Detail-oriented with excellent verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Self-motivated, proactive, and comfortable working in a fast-paced manufacturing environment

Wage

• $22.00 – $24.00per hour

Hours & Location

• On-Site | ProAmpac – Auburn, WA
• 7:00 AM – 4:00 PM | Monday – Friday

ProAmpac Perks

• Quarterly bonuses and Gainsharing Program
• Competitive wages with opportunities for promotion from within
• 11 paid holidays
• Generous paid time off (vacation)
• Full benefits including Medical, Dental, and Vision
• Employer-paid life insurance
• Excellent 401(k) match
• Tuition reimbursement and dependent scholarship programs
• Wellness program that rewards you physically and financially
• And much, much more!

If you enjoy being the face of the office, thrive on organization, and take pride in supporting a team-oriented workplace, we would love to hear from you.