Front Desk Coordinator

Job Summary:
The Front Desk Coordinator is responsible for assisting patients with scheduling appointments, answering inquiries, and providing excellent customer service. This role involves maintaining patient medical records and ensuring all necessary documentation is complete and accurate.

Qualifications:
- High school diploma or equivalent required; Associate's degree preferred
- Prior experience in a healthcare setting or customer service role is advantageous
- Strong communication and interpersonal skills
- Proficiency in basic computer programs and electronic medical records (EMR) systems
- Ability to prioritize tasks and work efficiently in a fast-paced environment

Responsibilities:
- Greet and assist patients in person or over the phone with scheduling appointments and obtaining information
- Maintain patient records by entering and updating personal and medical information in the EMR system
- Verify insurance coverage and process necessary paperwork for patient visits
- Address patient inquiries, issues, and concerns professionally and promptly
- Collaborate with medical staff to ensure patient needs are met in a timely manner
- Adhere to privacy regulations and maintain patient confidentiality at all times

Hours

Full time Closer

9am-5:30pm Monday- Thursday

9:00am- 1:00pm Friday