Front Desk Associate

General information

Date Tuesday, October 14, 2025 Location MT - Missoula Remote/Hybrid No Position Level Individual Contributor I Employment Type Full time Career Field Administrative Support

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Front Desk Associate holds the responsibility for the effective operation of building access and overflow department help. This includes internal customer service, vendor access, ID badge production and records, conference room scheduling, general office tasks, cross-training to help other departments with overflow work, and other duties as needed and assigned.

JOB DUTIES

• Support day-to-day operations for the front of the building

• Facilitation of building access for vendors and assistance for staff

• Manage incoming and outgoing deliveries

• Identify and report potential security concerns

• Operate and maintain employee badge system and records

• Maintaining conference room schedule as needed

• Cross-train to assist other departments with ongoing or special projects (mass mailings, UTEX, QI spreadsheets, or others as needed)

• Promote cohesiveness in the office environment

• Support day-to-day operations

• Provide excellent customer service to internal and external clients

• Data entry and other clerical tasks

• Other duties as assigned

QUALIFICATIONS

• High School diploma or GED preferred

• Knowledge and experience working in a dynamic office environment are helpful

• Microsoft Office experience preferred

• Be able to successfully pass a background screening

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is reg