Freight (Transportation) Specialist

Introduction

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon

Role and Responsibilities

In a nutshell, activities within this role aim to provide operational support for shipments and projects within the ASML supply chain, freight bill auditing, reporting, and transport management system.  You will support the P&D (Planning & Delivery) Freight Operations department and work closely together with other freight operations team members across the globe and with relevant stakeholders throughout the ASML supply chain. 

The P&D Freight Operations team is responsible to design, build, and maintain the global logistics transportation network in line with customer requirements. A flawless distribution network is key for a smooth supply chain. Fast and flexible transportation networks, differentiated warehousing solutions and complex value-added services are some characteristics of our landscape as P&D.  In this role, you will focus on activities supporting the business surrounded by a team of professionals driving the supply chain infrastructure towards innovations, business / customer needs, 3PL performance, and process analytics.

Activities are grouped and not limited to:

Freight On-Time Delivery

• Tracking and troubleshooting of ongoing shipments in cooperation with warehouses, freight forwarders, and customs brokers to secure timely communication and on-time delivery.

• Support the daily management of the freight forwarders as escalation point of contact for any shipping challenges.

• Process and respond to inquiries via a ticketing tool and emails throughout the day addressing and resolving any challenges incurred by our business partners to keep business continuity flowing.

• Drive KPI’s, improve processes, and seek continuous improvements in regular activities as well as special projects.

• Run assigned weekly business review meetings with freight forwarders in partnership with the carrier management team.

• Ensure adherence to standard shipping processes and established ways of working with correct usage of the transportation management system (TMS) for both internal and external users.

• Ensure data completeness and accuracy in SAP and TMS by interacting with 3PLs and transportation partners.

Freight Bill Auditing / Cost Control

• Utilize rate cards and information within transportation management system to secure exact match with the transport rate agreements and compare these with the actual freight bills making sure the registration of cost is done correctly.

• Investigate freight bills that do not follow the normal approval flow and work to get them corrected.

• Provide rate quotes to internal business partners for cost analysis supporting them in accurately making business decisions around overall operational costs.

Education and Experience

• High School Diploma with minimum 10 years of relevant work experience or Bachelor in logistics, supply chain management, operational management and 3-7 years of relevant work experience

• Experience in a challenging environment coordinating with different stakeholders and layers.

• Work experience in cross-functional teams.

• Intermediate competencies in MS Excel and PowerPoint.

• Knowledge of transportation management systems (TMS), their set-up and application, SAP ECC experience preferred.

• Knowledge of customs import and export regulations is a plus.

Skills 

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.  

To thrive in this job, you’ll need the following skills:  

• Can observe and respond to people and situations and interact with others enc