Freight Forwarder

Our client, a well-established and growing logistics business based in Antrim, is seeking an experienced Freight Forwarder to join their busy operations team.

This is an exciting opportunity for a motivated and customer-focused individual who enjoys working in a fast-paced environment. You will play a key role in coordinating shipments from initial booking through to final delivery, ensuring customers receive a professional and efficient service at every stage of the process.

Key Responsibilities

Manage freight movements from booking through to successful delivery.

Coordinate road, sea and air freight shipments both domestically and internationally.

Liaise with customers, hauliers, carriers, shipping lines and overseas agents.

Obtain competitive freight rates and prepare accurate quotations for customers.

Prepare and process all relevant shipping and customs documentation.

Monitor and track shipments, providing proactive updates to customers.

Resolve operational issues, delays and customer queries promptly and professionally.

Maintain accurate shipment records and internal systems.

Build and develop strong working relationships with customers, suppliers and logistics partners.

Work collaboratively with colleagues across the business to deliver exceptional customer service.

About You

We are keen to speak with candidates who have:

Previous experience within freight forwarding, logistics, transport or supply chain operations.

Knowledge of road, sea and/or air freight processes.

Excellent organisational skills with strong attention to detail.

Strong communication and relationship-building abilities.

The ability to manage multiple shipments and prioritise workload effectively.

A proactive and solutions-focused approach to problem-solving.

Good IT and administration skills.

The ability to work independently while contributing positively within a team environment.

What's on Offer?

Opportunity to join a well-established and reputable business.

Varied and fast-paced role with plenty of customer interaction.

Supportive and collaborative team environment.

Competitive salary and benefits package.

Career development opportunities within a growing organisation.

If you have experience within freight forwarding and are looking for your next challenge with a successful Antrim-based employer, we'd love to hear from you. Apply today for a confidential discussion.

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy