Floating Office Lead
Henritze Dental GroupAbout the role
Description
About Us: At Henritze Dental Group, we are committed to providing comprehensive dental services for your entire family. Backed by experienced professionals, our passion lies in serving patients of all ages with a broad spectrum of treatments, from routine check-ups to advanced procedures. We aim to foster both dental health and aesthetic beauty, meeting your unique dental needs while prioritizing comfort and overall wellness. As a growing dental group with 13 locations, we pride ourselves on our innovative approach, cutting-edge technology, and patient-centered care. We are excited to expand our team with a dynamic and experienced Floating Office Lead.
Position Overview: We are seeking an enthusiastic and experienced Dental Office Manager to join our team as a Floating Office Lead. In this unique role, you will provide coverage at various locations within our dental group, ensuring smooth operations and excellent patient care across all offices when staff members are out. Additionally, when you are not traveling, you will be providing auxiliary or supplemental support throughout the locations. This position offers a dynamic and rewarding experience for those who thrive in a fast-paced, ever-changing environment.
Responsibilities:
- Oversee Day-to-Day Operations: Ensure the seamless functioning of daily operations at multiple dental office locations.
- Manage Office Staff: Lead and motivate office staff, ensuring high performance and job satisfaction across all teams.
- Compliance and Records Management: Maintain accurate records and ensure compliance with industry regulations and laws.
- Patient and Provider Communication: Communicate effectively with patients, insurance providers, and dental professionals to provide exceptional service.
- Appointment Management: Schedule appointments and follow-up visits, optimizing the schedule for maximum efficiency.
- Billing and Accounts Management: Oversee patient accounts and billing processes, ensuring accuracy and timeliness.
- Patient Satisfaction: Ensure a positive patient experience by providing excellent customer service and addressing any concerns promptly.
- Auxiliary Support: When not traveling, provide supplemental support to various locations, assisting with special projects and filling in where needed.
Requirements
- Experience: Previous experience in a similar role, preferably with people management and leading a team.
- Skills: Strong organizational and leadership skills, excellent communication and interpersonal abilities.
- Knowledge: Proficiency in dental billing and insurance procedures, dental software, and Microsoft Office.
- Adaptability: Ability to multitask and thrive in a fast-paced, dynamic environment.
- Education: High school diploma or equivalent required; Bachelor's degree preferred.
- Mobility: Willingness to travel between multiple office locations as needed.
- Software Experience: Experience with Denticon and Weave is a plus but not required.
What We Offer:
- Comprehensive Benefits: Health, dental, vision, and retirement benefits.
- Professional Growth: Opportunities for continuing education and career advancement.
- Positive Work Environment: A supportive and collaborative team culture.
- Dynamic Experience: The chance to work in various locations and gain diverse experience.
- Training Provided: Henritze Dental Group will provide comprehensive training to ensure you are well-prepared to excel in your role.
Join Our Team: If you are a highly motivated individual with a passion for patient care and a proven track record as a dental office manager, we encourage you to apply for this exciting opportunity. As a Floating Office Lead, you will play a crucial role in ensuring the success and smooth operation of our dental offices, while enjoying the variety and challenges that come with working in multiple locations.
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