FLEX Sr. Systems Engineer - Observability

JOB SUMMARY

 

The Observability Sr. Systems Engineer role will define, implement, govern, optimize, and monitor solutions to enhance Marriott's observability platform. The role will collaborate with architects from engineering, application, and enterprise/solution teams to develop, implement, and support logging, monitoring, reporting and automation for infrastructure and application services. This role serves as a subject-matter expert performing research, analysis, design, creation, and implementation of observability systems/solutions to meet current and future requirements across the enterprise.

 

CANDIDATE PROFILE
 

Education and Experience Required:

Undergraduate degree in engineering or computer science discipline and/or equivalent experience/certification.
 

7+ years’ experience in information technology with hands-on technical/engineering roles including:

5+ years’ experience using at least one of the following: JavaScript, Typescript
5+ years' experience developing applications in AWS
5+ years' experience developing and supporting Java applications
3+ years' using application deployment tools including at least two of the following: Git,
 

Harness,Terraform and NPM (Node Package Manager)
 

3+ years’ admin experience with observability tools: Dynatrace, Splunk Cloud, Cribl

• Experience using Dynatrace Query Language (DQL) and/or Splunk Processing Language (SPL) to build dashboards, reports and alerts to meet customer requirements.
• Experience in integrating observability tools with other ITOps solutions (ServiceNow, BigPanda,ReadyAPI, etc.)

 

Additional Preferred Experiences:

• Dynatrace, Splunk, Cribl, HashiCorp or other application certifications
• Strong scripting experience in at least one of the following: PowerShell, Python
• Strong knowledge of emerging tools, software, applications, and AI solutions for attaining best-inclass IT technology across the enterprise.
• Experience in building scalable pipelines for collecting, processing, and analyzing metrics, logs, and traces.
• Experience in establishing and implementing Observability best practices to standardize, monitor and control usage/performance of solutions.
• Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams.
• Demonstrated experience delivering technology solutions in a fast-paced, deadline-driven enterprise environment.
• Excellent problem-solving skills
• Ability to work independently and as part of a cross functional team.
• Excellent understanding of change management, testing requirements, techniques, and tools to ensure quality and high availability of systems.
• Strong attention to detail with ability to operate effectively across multiple priorities
 

 

CORE WORK ACTIVITIES

• Build and maintain the DTT SOX Compliance solution in Dynatrace and GitHub.
• Design, implement, and maintain high-performance and scalable observability solutions for Kubernetes – EKS/ACK, DocumentDB, EC2 and other data sources in a complex enterprise environment.
• Collaborate with cross-functional teams to gather requirements, architect solutions, and deploy logging and monitoring solutions that align with business needs (incl. DTT SOX Compliance).
• Leverage in-depth knowledge of AWS, Azure and Alibaba Cloud technologies, including IaaS,PaaS, and SaaS, to architect and manage logging and monitoring tools’ deployments.
• Enable streamlined operational processes and efficient management of the Dynatrace infrastructure using scripting and automation.
• Responsible for infrastructure-as- code development and configuration management.
• Lead optimization efforts for observability platform and explore alternative solutions using other automation technologies like Cribl, etc.
• Onboard data sources from various IT infrastructure and app. components into observability tools (Dynatrace/Grail, Cribl).
• Provide technical leadership, oversight, governance and direction for services related to Marriott solution delivery.
• Determine customer requirements and work with sourced resources to develop solutions
• Provide and present status, analysis and reporting to internal stakeholders, Senior Leadership and Executive Management.
• Lead analysis of current environment for deficiencies and provides solutions
• Identify opportunities to enhance the service delivery, operations and continual service improvement processes. 

 

Delivering Technology

• Creates and enhances administrative, operational and technical poli