FLEX Inventory Manager - RMAS Support Services
Marriott InternationalAbout the role
This position is responsible for support of revenue management processes and tools that meet the company’s mission and standards and focus on continuous improvement. The Inventory Manager, RMAS Support Services provides support to Americas Revenue Management Advisory Services (RMAS) and APRC with various Marriott systems and processes. This is a fully REMOTE position.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years of experience in the revenue management, sales and marketing, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years of experience in the revenue management, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Revenue Management Data, Projects and Strategy
• Loads rate offers into High Performance Pricing.
• Audits MARSHA and other systems for accuracy.
• Replies to chats in GXP
• Runs reports from Marriott systems.
• Assists in balancing the MARSHA & PMS systems.
• Updates MARSHA strategies.
• Confirms that the maximization of revenue potential by monitoring straight line availability of transient inventory.
• Monitors hotel compliance with brand standards and guidelines that inhibit rate and price integrity.
• Performs the following types of basic tasks: analysis, auditing, budgeting, forecasting, programming, research, report generation, and software integration.
Providing Business and Technical Support
• Escalates technical questions relating to MARSHA, Property Management Systems to the correct support desk.
• Responds to, solves and makes decisions on standard/routine business requests with limited risk.
• Utilizes technical knowledge and skills to enhance business processes.
• Establishes priorities for self and, where appropriate, others.
• Allocates own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
• Contributes to department/unit budget as appropriate.
Additional Responsibilities
• Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
• Takes responsibility for own work as well as contributes to the team and departmental goals and/or business results.
• May direct work of non-management staff.
• Performs other duties as appropriate.
MANAGEMENT COMPETENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business re
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