Fleet Installation Lead - 12 volt

Requisition Number: 95999 

Position Overview

The Lead Field Installation (12v) Technician is a traveling customer-facing role with primary duties of deploying 12 volt technology solutions in police fleet vehicles. In addition to installs, the Lead will provide day-to-day direction to the employees and contractors while maintaining a professional attitude and strong focus on total implementation experience.

 

What you’ll do at Insight

• Lead a team of installer technicians and site operations, while also performing installs on police vehicles
• Provide initial onboarding training for the proper installation and use of client’s hardware and software
• Conduct final quality check of all installed equipment
• Conduct training sessions with customer technical points or contact and end users on client’s specific product applications.
• Provide install guidance/assistance as required
• Provide troubleshooting assistance and escalation on issues
• Validate the quality of 12V DC sub-contractor installations
• Serve as a SME for low voltage electrical systems and light mechanical work (removing lower dash, panels, airboxes, batteries etc)
• Provide your own tools - EG: (wrenches, sockets, wire cutters/strippers, portable soldering iron, portable drill, etc.)
• Demonstrate competence in troubleshooting which includes use of tools such as a multimeter

 

What you’ll need to join Insight

• 3+ Years of advanced computer network implementation including systems software, Windows operating systems and applications software, hardware, and configurations, (A+, Network + or equivalent preferred)
• Experience leading a team of 12 volt installation technicians, preferably Fleet technicians
• Experience working on 12 volt wiring within police vehicles.
• Experience with 12 volt wiring and installations in other emergency vehicles (fire trucks, ambulances, SWAT, etc.) is a plus
• Be comfortable working with vehicle electrical systems and know the basics of working safely around 12 volt technology.
• Adapt to changes in priorities
• Know proper methods of soldering electrical wires and crimp connections
• Strong acumen for network cabling and network devices (basic networking principles)
• Cradle point router or equivalent configuration knowledge a plus
• Excellent customer service skills.  Polite, professional, well-spoken
• Reliable personal transportation
• Work both independently and in a team
• Other duties as assigned.

 

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Remote || Arizona (US-AZ) || United States (US) || Engineering || None || Remote ||