Financial Aid Systems Quality Assurance Analyst

GENERAL PURPOSE AND SCOPE OF THE POSITION:

Under the direction of the Financial Aid Systems Architect, this position is responsible for providing testing support for Ivy Tech financial aid systems. The Financial Aid Systems Quality Assurance Analyst is a member of the Ivy Tech Financial Aid Systems team in Ivy Tech’s Business Affairs division.

The Financial Aid Systems team is responsible for managing a broad portfolio of financial aid applications, integrations, and reports.

The Financial Aid Systems Quality Assurance Analyst will be responsible for defining, reviewing, and executing test cases. The Financial Aid Systems Quality Assurance Analyst will work closely with the system developers, functional users, and business analysts to understand the technical design of the applications and ensure testability of the developed components. The ideal candidate should have an enthusiasm for team collaboration and a passion for using technology to solve problems and fulfill business outcomes.

MAJOR RESPONSIBILITIES:

• Test pre-release versions of financial aid systems updates for ease of use, reliability, consistency, and product defects.

• Support agile scrum teams in the configuration, development, and execution of systems and end-to-end testing for financial aid systems.

• Create test plans and test cases, including requirements to unit, integration, and system tests

• Review user interfaces for conformity and functionality.

• Execute test cases across all functional areas of the project.

• Investigate incoming issues by reproducing reported issues and investigating technical issues

• Find, isolate, document, and track technical issues through to resolution.

• Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.

• Maintain a positive team environment with peers and management.

• Identifies bottlenecks and drives improvements.

This is not to be construed as an exhaustive list.  Other duties logically associated with this position may be assigned.  All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Financial Aid Systems Architect

SUPERVISION GIVEN: None

EDUCATION AND EXPERIENCE: 

• QTest and Jira experience preferred.

• Excellent communication skills to include internal/external interaction, and documentation.

• Familiarity with regression, load, unit, and system testing.

• Experience working in SDLC, testing and validating solutions, and working as a Software QA Analyst.

• Proven ability to self-manage and complete project deliverables.

• Confident in making decisions, accurate, detailed-oriented, and able to problem solve/analyze.

• Good interpersonal, listening, written, and verbal communication and basic project management skills.

• Bachelor's degree (BA/BS) from an accredited college/university.

• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. 

• Excellent documentation skills (samples of nonproprietary documentation maybe be asked for review).

• Collaborative team player.

• Proactive, with a sense of ownership.

• Commitment to quality and attention to detail.

• Willingness to learn new functions and technologies.

• Strong consideration will be given to candidates with a background and/or experience in computer science, finance, accounting, information technology, or business administration.

SALARY RANGE: $70,000 - $75,000 Annualized

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.