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CI

Finance Sr Manager

Citizens
United Statesfull_timeVerifiedPosted 4 Apr 2026
💰 $160,000/yr($128,000/yr$160,000/yr)

About the role

Senior Manager – Consumer Banking Finance & Performance Management

The Senior Manager of Consumer Banking Finance  is a strategic partner to senior line-of-business leaders, responsible for driving financial transparency, disciplined expense management, and performance optimization across the retail branch network and key support lines of business. This role leads budgeting, business case development, and ongoing financial analytics while providing actionable insights on opportunities and risks. Additionally, the role oversees incentive goal setting and performance scorecards for Metro New York and the broader branch distribution network. The role will play a critical role in ensuring the financial integrity of the business through sound fundamental practices. You will be responsible for Enterprise Data & Analytics covering all areas of financial and management reporting, planning and analysis. In this role, you’ll experience new things, create new opportunities, think beyond your role and make an impact. You will drive strategic business initiatives and review financial forecasts, variance reports, and industry drivers as part of the planning process. You will serve as a strategic business partner for leaders, leading strategic initiatives and supporting cross functional teams with high visibility and impact. You will be fully knowledgeable on the day-to-day within Enterprise Data & Analytics and can provide assistance on complex business issues.    

More importantly, while in this role you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

 

Key Responsibilities

Strategic Financial Partnership

  • Serve as a trusted advisor to senior retail and other key support leaders, providing financial insights to inform decision-making and strategy execution

  • Translate business strategies into financial plans, ensuring alignment with enterprise objectives

  • Challenge assumptions and identify opportunities to improve financial performance and resource allocation

Expense Management & Budget Oversight

  • Facilitate the annual budgeting and monthly forecasting processes, including analysis of key assumptions and related financial implications.
  • Supports the business by providing financial reporting and analysis to influence business management and advises on accounting issues and the financial implications of business trends.
  • Ensures business leadership is focusing on the most important financial outcomes and that plans are aligned with business unit and franchise strategies.
  • Ensures the sound financial management and well controlled processes, including Income Statement, Balance Sheet reporting, and reconciliations as appropriate.
  • Constantly scan and learn and apply new knowledge to transform core processes. Operate in an agile, flexible and adaptable manner.
  • Monitor and analyze expense trends, identifying variances, risks, and cost-saving opportunities

  • Develop actionable recommendations to optimize expense efficiency while supporting growth initiatives

Business Case Development

  • Lead development and validation of business cases, including ROI, NPV, payback, and break-even analysis

  • Partner with cross-functional teams to evaluate investments 

  • Ensure consistent financial rigor and governance across all investment proposals

Opportunities & Risk Management

  • Proactively identify, quantify, and track financial opportunities and risks across the retail and other key support business

  • Maintain ongoing visibility into initiative performance versus plan

  • Provide executive-level reporting and recommendations to mitigate risks and accelerate value capture

Unit Cost Analytics & Productivity

  • Develop and manage unit cost metrics (e.g., cost per transaction, cost per account, cost per branch)

  • Analyze productivity drivers and benchmark performance across regions and channels

  • Partner with operations teams to improve efficiency and scalability through gearing ratios

Incentive Planning & Performance Management

  • Lead retail incentive goal-setting processes, ensuring alignment with financial targets and strategic priorities

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Company

Citizens

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